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attitudes
our evalutations of individuals, groups, objects and ideas
-interal cause for beheavior
-postive or negative reaction
Tripartie model of attitues
attitude- cognition, affect and beheavior
types of attitudes
affectively based-one’s values or sensory experience, emotional reactions
cognitvetly based- thoughts and beleifs
beheaviorally based-actions or observeable beheavior
explicit and implicit attitudes
explicit attitudes- attitudes we are consciously aware of and easily can report
implicit attitudes-automatic, uncontrolled, unconscious attitudes
-implicit and explicit attitudes are found to reflect on their feelings about attitudes
Likert summed ratings scale
-several statements with agreement measured on a 5 or 7 point scale
-sum ratings are revering when necessary
Osgoode semantic differential
-measures attitudes using scales with polar adjectives
-sum ratings when necessary
orgins of attitudes
-observational learning/cultural influences
-social influence
-classical conditioning
-instrumental/operant conditioning
-gentic influenes
cogntive dissonance
an unpleasant mental state caused by the awareness of inconsistent attitudes, cognitions and beheaviors
-threatens our self-esteem or self-worth
-produces discomfort
-take steps to reduce it
LaPiere Hospitality study-1934
-travelled across U.S with young Chinese couple.
-Visited 184 restuarants and 66 hotels
-although prejudice at the time, only one refused service
-6 months later he wrote these estblishement asking whether they would provide services to people in various ethnic groups
-51% response rate
-92% responants said they would not serve Chinese patrons
-attitudes are not always good predicators of beheavior
theory of planned beheavior
-beheavior is best predicated by a person’s intention
-specfic attitudes
-beliefs about how others will view beheavior
-perceptions of how easy it is to perform the beheavior
attitudes are good predicators of beheavior when they are
-strong
-specfic
-not ambivalent
effective communicators
-are crediable, appear to have expretise
-demostrate authority and high status
-talk relatively fast
-attractive and confident
Poltical persuasion
-charismatic leader
-confidence
-conveys authroity
-offers solution
-simple messages
-may encourge ingroup/outgroup thinking
-target particular grouos as scapegoats
elaboratiion likelihood model
-central route to persuasion
-audience is persuaded by providing facts/info and by using logic
-assumes high motivation and high effort on part of audience
peripheral route
-audience is persuaded by peripheral cues- aspects of the communication are irrelevant to the product or person or belief being promoted
-assumes the audience lacks the motivation or ablity to think deeply about the message
-making a product or message more appealing by associating with attractive and enjoyable people, emotions and events
-making a competitor’s product less appealing by creating unpleasant and undesireable associations with it
central Vs peripheral route
-legitmate experise is central rounte
-appearence or impression of expertise is peripheral route
-attitudes gained through the central route are longer lasting and more resistant to change than those gained via peripheral route
advertising and attitudes change
cognitvely based attitudes-using rational based arguemnts, and personal relevance
affectively based attitues-emotions
Festinger and Carlsmith-1959
-subjects were given a tedious task-turn a series of pegs on a board each a ¼ of a turn and repeat
-after completed the task, subjects were asked if they could fill in for the research assistant and inform the incoming particpants about the study
-some subjects were paid $20 to lie about how exciting the study was
-some subjects were paid $1 to lie about how exciting the study was
less leads to more effect
the less inducements we get for engaing in attitude discrepant behevaior, the more likely we are able to change attitudes
-look for interal justifaction to reduce dissonance
computer attitudinal adovacy
-when we state an opinion that is counter to our actual attitude, may start to change attitude
-look for interal justifaction to reduce dissonance
effort justifaction
-when we don’t have sufficient justifaction forour costly beheavior we may change our attitudes so they are consistent with the beheavior
aronsom and mills-1959
-students underwent a mild, severe, or no initation to join a club
rationalization trap
providing a series of self-justifactions for more and more irrational or immoral beheaviors
resisting persuasion
reactance- if we feel our personal freedom is being threatened, we may react aganist the persuader’s wishes
-forewarning
-attitude inculation
-selective avoidance and biased assimilation
affectively based attitudes
-feelings and emotions
-postive about something
-values
-sensory reaction
-do not result form a rational examination of issues
-they are not governed by logic
cognitvely based attitudes
-beleifs
beheaviorally based attitudes
-people’s observations of how to beheave
predicting spontaneous beheavior
-attitudes will predict spontaneous beheaviors when highly accesible to people
-knowledge is accessible
-accessiblity is high your attitude comes to miind, when accessiblity is low, your attitude comes more slowly to mind
-first hand experiences
theory of planned beheavior
-attitudes predict intentional, deliberte beheaviors
attitude toward the beheavior-people’s specfic attitude toward the beheavior not their general attitude
subjective norms- people’s beliefs about how other people they care about will view the beheavior in question
perceived beheavioural control-the ease with which believe they can perform the beheavior
specific attitudes
-more specfic attitude more likely attitude will predict beheavior
subjective norms
-their beliefs about how people they care about will view the beheavior
-predict someone intentions
percieved beheavioural control
-people believe they can perform the beheavior
-culture
beheavioural intentions
-mood
-low self-esteem
-alchool intoxication
persuassive communications and attitude change
persuasive communication-communication advocating a particular side of an issue
-source of communication
-nature of audience
-communication
Yale attitude change approach
the study of the conditions under which people are most likely to change their attitudes in response to persuasive messages, focusing on source of communication, nature of communication and nature of audience
source of communication-crediable, attractive speakers
nature of communication-not designed to influence them, two sided communication
central and peripheral routes to perusian
elbartion likelihood model- a theory explaining there are two ways in which perusavie communication can cause attitudes to change central rounte when people are motivated and have ablity to pay attention to the arguments in communication, peripheral rounte which when people do not pay attention to the arguements but are instead swayed by surface charcteristics
-pay attention to facts
-surface charcterstics of messages
fear arousing communication
a persuasuve message that attempts to change people’s attitudes by arousing their fears
subliminal messages
words or pictures are not consciously percieved but supposedly influence people’s judgements, attitudes, and beheavior
attitude inoculation
the process of making people immune to attempts to change their attitudes by exposing them to small doses of arguements agaist their postion
post decision dissonance
dissionance is aroused after making a decision, such decision is reduced by enhancing the attractiveness of chosen altertative and devalung the rejceted alternatives
interal justifaction
-tru to reduce dissionace by changing something about attitudes or beheaviors
extera; justifaction
a person’s reason or explaintation for dissonat beheavior that resides outside the individual to recieve a large reqard or avoid punishment
counterrattiudinal beheavior
acting in a way that runs counter to a person’s private belief or attitude
insufficient punishment
the dissionance aroused when individuals lack sufficient exteral justifaction for having resisted a desired activity or object, resulting in individuals devaluing the forbidden activity or object
hyporcrisky inductiom
making people aware of the dissonance betwwen what they doing and preaching for
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