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Power
the capacity of a person, team, or organization to influence others.
Power Holders
Potential to change attitudes and behavior however may be unaware of their power
Those influenced by power
perceives that the power holder controls a valuable resource.
involves a unequal dependence
Countervailing power
The capacity of a person, team, or organization to keep a more powerful person or group in the exchange relationship
Models of power in organizations
Sources of power → Contingencies of Power → power over others
Sources of power ( L2RCE)
Legitimate: an agreements that one can request certain behaviors over others
Reward: Controls rewards values by others
Coercive: Ability to apply punishment
Referent: Capacity to influence others through respect for the power holder
Expert: Capacity to influence others by possessing knowledge or skills that they value
Contingencies of Power ( SCVD)
Substitutability: More power when there are no/few alternatives
Centrality: How connected is the Powerholder to other social networks.
Visibility: You are known as holder of valued resource
Discretion: The freedom to exercise judgment
Empowerments tends to increase:
• Motivation
• Job satisfaction
• Organizational commitment
• Job performance
People who feel powerful tend to:
• Are more likely to rely on stereotypes
• Have difficulty empathizing
• Have less accurate perceptions
When an individual has power over others:
It produces a sense of duty or responsibility for the people one has power over
These individuals tend to be more mindful of their actions and engage in less stereotyping
Social Networks
People connected to each other through forms of interdependence.
Three power resources gained through networks
1. Information
2. Visibility
3. Referent power
Social Network Ties
Strong: close-knot relationships that offer lots of resources more quickly however less unique.
Weak: more acquaintances however offer a unique resource not no offered by others.
Many: Resources increase with number of ties but limited capacity to form weak/strong ties
Social Network Centrality 3 factors
1. Betweenness – extent you are located between others in the network
2. Degree centrality -- Number of people connected to you
3. Closeness – stronger relationships
Structural Hole
an area between two+ dense social network areas that lack network ties.
Influence
is any behaviour that attempts to alter someone’s attitudes or behaviour
the 8 Types of influence
(Some Apes In Cages Use Perfect Illusions Everyday)
Silent authority
Assertiveness
information control
coalition formation
upwards appeal
Persuasion
Impression management
exchange
Silent Authority
Following requests without overt influence
Assertiveness
Actively applying legitimate and coercive power
Information control
Manipulating others' access to information
Coalition Formation
Group forms to gain more power than individuals alone
Upwards appeal
Appealing to higher authority
Persuasion
Logic, facts, emotional appeals
Impression management
Actively shaping our public image ( changing how we are perceived my others )
Exchange
Promising/reminding of current/past benefits in exchange for compliance
Resistance
people oppose the behaviour desired by the influencer
Compliance
motivated by external sources (rewards) to implement request
Commitment
identify with and highly motivated to implement request
Leadership
the ability to influence, motivate, and enable others to contribute towards the effectiveness of the organization of which they are members
Leadership theories
Situational Leadership: the best style depends on the ability/motivation of the followers.
Fiedler’s Contingency: leadership style is stable and is based on personality/.
Primary Leadership styles
Autocratic: leader makes decisions unilaterally, without much input from team members.
Laissez- faire: leaders provide minimal direction and allow team members to make decisions and solve problems on their own.
Democratic: leaders involve team members in the decision-making process
6 Secondary Leadership Styles (Servants Shared Transformational Paths Charismatically & Transactionally)
Shared: it’s a role and not assigned to one person
Transformational: leaders inspire and motivate with a clear vision
Charismatic: a personal trait that created referent power over followers
Servant: the main goal of the leader is to serve
Path-Goal: Leaders adjust their style to help employees achieve their goals.
Transactional: Focuses on supervision, organization or performance
Authentic Leadership
Know yourself: Engage in self-reflection and feedback from trusted sources
Be yourself: Develop your own style by applying you values
Attributes of effective leaders (PSKLCDEI)
P: Personality
S: Self-Concept
K: Knowledge of the Business
L: Leadership Motivation
C: Cognitive/Practical Intelligence
D: Drive
E: Emotional Intelligence
I: Integrity
Personality
out of the Big Five ( CANOE) the strongest in effective leadership is high extraversion and conscientiousness
Self-concept
Clear self-view as a leader
Positive self-evaluation
Leadership Motivation
the motivation to lead others and a strong need for socialized power
Knowledge of the business
Tacit and explicit knowledge of the organization’s environment
Cognitive/ Practical Intelligence
Superior ability to analyze complex alternatives and opportunities
Able to use business knowledge to solve real world problems