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prosocial behavior
any act designed to help others
altruism
unselfish behavior that benefits others w/o regard to consequences for oneself
happiness motive
helping others makes us feel good
social motive
helping others gives us esteem and respect, status, and praise
reciprocity motive
we help those who help us
evolutionary motives
helping others can be adaptive
kin selection
kin selection
we are more likely to help those who share our genes
personal distress
watching someone suffer = distress for us
negative state relief hypothesis
people help to lessen their distress; people help others primarily to alleviate their own negative emotions or moods
giving ppl another way to feel better = less likely to help
believing it won’t make you feel better = less likely to help
empathy
an other-oriented emotional response elicited by and congruent w/ the perceived welfare of someone else
identifying w/ someone in need and “feeling” their pain
empathy-altruism hypothesis
the more empathy felt for a person in need, the more altruistic motivation to see the need relieved (to help)
suggests that helping motivated by genuine concern for other person’s well-being
cooperation
the coordination of multiple individuals toward a goal that benefits the entire group
prisoner’s dilemma
explores how individuals choose between cooperation and self-interest, even when cooperation would yield the best outcome
compares cooperation to rational self-interest models
rational self-interest models
individuals make decisions by evaluating the costs and benefits of different options to maximize their own personal advantage
social value orientation (SVO)
one’s preference when dividing resources between themselves and others
3 categories people fall into
cooperative → associated w/ commuting to work using public transportation and more frequent prosocial behavior
individualistic
competitive
situational influences in cooperation
open communication → verbal, explicit commitments to cooperate predict greater cooperation (persists even when final decision anonymous)
social trust
group identity
culture
social trust
belief that another person’s actions will be beneficial to one’s own interests; belief that others will act in trustworthy and reliable manner (essential for groups to work together effectively towards common goals)
individual behaviors and reputation can impact trust and future cooperation
decision model of helping behavior
5 hurdles to cross before helping occurs
notice the event
interpret event as emergency → ambiguity reduces likelihood of helping
pluralistic ignorance
take responsibility
bystander effect
must know how to give help
must decide to help
social exchange theory
pluralistic ignorance
individuals misinterpret the beliefs, attitudes, or behaviors of others in their group; the collective belief in a false norm created by the ambiguous behavior of others
occurs when ppl privately hold dissenting views but believe that majority of group holds opposite view
ex: “no one seems to think it’s an issue”
married vs strangers study
“i don’t know you” = 65% helped
“i don’t know why I married you” = 19% helped
bystander effect
presence of others reduces one’s sense of responsibility for helping
diffusion of responsibility → feel less responsible for taking action when others present
seizure study (Darley & Latane)
alone = 85% helped
3 people = 62% helped
6 people = 31% helped
improving chances for getting help
make your need clear (reduce ambiguity) & ask a specific person (avoid diffusion of responsibility)