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what is problem solving?
it is the process of constructing and applying mental representations of problems to finding solutions to those problems
in psychological terms, what is a problem?
is a situation in which there is a discrepancy between the current state of the world and a goal state
in psychological terms, what is a solution?
is therefore an action (or series of actions) that transforms the current state into the goal state
identify the 4 stages of problem solving, according to Wessel
define the problem — identify current state, goal state, and available actions.
devise a strategy — solution
select actions to bridge the gap between the current and goal states
execute the strategy — carry out the planned action or series of actions
evaluate progress to the goal — measure the distance between the goal state and current state
assess whether the goal state has been achieved and adjust actions as needed
why are some problems harder to solve than others?
the ability to solve a problem is closing the gap between the current state and goal state—however not all problems are innately the same, with some a lot more complex than others; therefore the gap between the current and goal state is greater
what is it meant by ill-defined problem, provide an example
is a problem that lacks or offers vague information, unspecified—missing information, making it more challenging to identify the current or goal state; baking a cake without a recipe
what is it meant by well-defined problem, provide an example
is a problem were ALL aspects are specified; baking with a familiar/similar recipe
when we discuss problem solving the notion of insight appears, what does that imply on the basis of problem solving?
characterised as an eureka moment—Wessel proposed the stages in order to solve a problem, however humans are not robotic and through experience and knowledge will experience insight due to readily available information
what are the roles mental representations?
is the way beliefs, knowledge, and memories are stored in the mind; a representation of something — stands for the corresponding information in the external world
how would mental representations differ from instinctive responses?
instinctive responses are not involved in matters of problem solving while mental representations are active participants when it comes to it
how do mental representations work when we are solving a problem?
when being presented with a problem we rely on our mental representations to approach said problem—utilising tools like experiences, memories and existing understandings of ideas and patterns; to solve the issue at hand
what does the nine dots problem tell us about mental representations?
mental representations can be wrong, inaccurate, limiting or missing information—because it is coming from our own understandings and perceptions; so it is an issue of finding an appropriate mental representation when it comes to solving problems
how does constraints affect the way we solve a problem?
they affect the way we interpret problems by limiting our perceptions and assumptions of the problem at hand—it affects the representation of available actions as it fails to include all possible actions
what is functional fixedness?
a mental block that limits a person's ability to use an object in a new way, leading to solutions—it presents a narrow understanding of how we use objects; accommodating it to one or a particular function which limits our ability to think more creatively when solving a problem
the significance of functional fixedness in adults
functional fixedness in adults is significance—perceiving item/objects to have a sole purpose of use
the significance of functional fixedness in children
functional fixedness in children is less significance—with a more creative and lateral mindset when it comes to perceiving the use of items/objectives
Mary enters a room with the following. She spends roughly 30 minutes before admitted that could not solve the problem, expressing that it was “impossible since she did not have something to rest it on.”
What has Mary exemplified and identify how?
Mary has shown herself to have a high functional fixedness—this is represented by her interpretation of being unable to stack the candle on anything; reducing the use of the tack box as a box for tacks than something to hold something
Amanda enters a room with the following. She spends roughly 30 minutes before utilising the tack box as a shelf for the candle.
What has Amanda exemplified and identify how?
Amanda has shown to have a low functional fixedness—exemplified through her ability to think outside of the uses of the items in front of her; thinking more laterally
what are the benefits of having a high functional fixedness?
useful in cases where we need to typical in the use of objects
what happens when someone’s functional fixedness increases?
creativity decreases with increased functional fixedness due to experience limiting novel uses for objects
what are the 3 steps to reducing functional fixedness?
train to use objects creatively — encourage thinking about alternative uses for objects; using the object beyond the means it was supposed to be used as
unusual labeling — assigning nonsensical names to items to break traditional associations
list alternative uses — group activity where participants identify multiple uses for a common object
how can a mental representation be invaluable?
a good representation helps us approach a problem—but it is not enough as we need to be able to select actions that reduce the distance between the current and goal state; whereby the main issue at hand is some problems have many strategies so that leaves us with; how the hell do I get to the goal state? think of the game werewolf and how to get to the end state
why would we need to consider heuristics and algorithmic strategies in problem solving—what difference is it to mental representations?
mental representations are not as comprehensive or considerate of the steps between the current state and the goal state—in the case of werewolf: through MR we could use previous experiences and knowledge of our participants to see if they are lying, HOWEVER if surrounded by strangers using H and A we actively use the principles of the game and the patterns in which that occur in it to win
what is a heuristic strategy?
general rule of thumb/short-cut, a surface level and quick-fix approach that are based on principles, practical experience and knowledge; using a command strip rather than a nail to hang a picture, since that is what you have on hand—although does not guarantee an optimal solution
what is an algorithmic strategy?
a comprehensive method that involves a set of defined steps with stopping conditions that exhausts all our options to generate an optimal solution; dr strange looking at every possibility in endgame—not applicable to all problems: ill-defined problems
what is the generate-test heuristic? why would this be useful in problem solving?
this heuristics involves the repeated generation of a possible solution and testing to see if the said solution is correct—in cases where you cannot measure the progress to the goal state use of comprehensive heuristics would be deemed useless therefore only a generate-test heuristic will be helpful; in movies where they use a password guesser and it goes through every possible combination until it gets it correct
when is it appropriate to use a generate-test heuristic?
if there is no way of measuring how close the current state is to the goal state, then the generate-test heuristic be the only approach
what is the difference-reduction heuristic? why would this be useful in problem solving?