Nha 1-10 study guide

If a provider writes a prescription for a patient to take a medication BID, how many times a day should the patient take the medication?

twice

A medical assistant is working with a patient who has a cognitive impairment that causes them to display short-term memory loss. In which of the following ways should the assistant adapt to this barrier?

Provide easy-to-read handouts.

A patient's ability to walk, groom themselves, bathe, and eat is evaluated by which of the following screenings?

Functional status screening

In which of the following quadrants is the gallbladder located?

Right upper quadrant

Which of the following dictates the operations of physician office clinical laboratories?

Centers for Medicare and Medicaid Services (CMS)

A medical assistant is performing intake for a 6-month-old patient. Which of the following measurements is required to complete the pediatric growth chart?

Head circumference

A medical assistant in an outpatient facility is preparing a patient for venipuncture. Which of the following actions should the assistant take to confirm the patient's identity?

Ask the patient to state and spell their full name and provide date of birth.

A medical assistant is scheduling a procedure at a local facility with a patient. Which of the following steps should the assistant take first?

Verify insurance will cover the procedure.

A medical assistant is replacing a sharps container in an examination room and receives a small laceration on their arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident?

Incident report

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required." If the provider deems this procedure emergent, which of the following actions should the assistant take?

Submit an appeal for the denied claim.

When performing routine follow-up calls to patients, which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report?

Notify the provider immediately

Which of the following assessments of a patient's pulse is demonstrated by an extremely strong and full feeling?

Bounding pulse

Which of the following can result from the use of outdated or incorrect codes on a billing claim?

Reduction of payer reimbursement

A patient's insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization?

The HIPAA Privacy Rule

A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

Check capillary refill in the patient's finger.

A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method?

Apply the patch directly to the skin to maintain effectiveness.

Which of the following letter formats uses indented paragraphs?

A semi block letter

A medical assistant is performing a scratch allergy test on a patient's back. Which of the following distances described the correct spacing for the small amounts of allergen scratched into the skin?

1 ½ to 2 inches

According to the CDC, a medical assistant should wash their hands for 1 full minute at which of the following time frames?

When handling specimens

A medical assistant has just completed a successful blood draw. Which of the following information should they record on the labels of the venipuncture tubes prior to transport?

Initials of collector and the time collected

Which of the following preventative screenings are matched correctly with the age at which they should be initially completed?

Colonoscopy, 45 years old

Which of the following is a positive nonverbal behavior?

Leaning towards the other person

A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which of the following temperature ranges for the sample to be usable?

32° to 38° C (90° to 100° F)

When assisting a patient from a different culture, which of the following should the medical assistant do to help the patient feel more comfortable in the medical office setting?

Try to understand their beliefs about disease.

Which of the following is a CLIA-waived laboratory test?

Human chorionic gonadotropin (hCG) test

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?

American Red Cross

A patient who has an acute illness calls to schedule an appointment. According to best practices, which of the following time frames should the patient's appointment be scheduled for?

The same day

A medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement of the electrodes?

Correct answer:

Tabs downward on the arm

An adolescent is covered by two insurance policies held by their divorced parents. The parents have birthdays in May and August and have joint custody of the adolescent. Which of the following policies is the primary policy for the adolescent?

The policy of the parent who has the earliest birth month

A patient has been diagnosed with a communicable disease. Which of the following is true regarding the reporting of the disease?

The disease is reported directly to the state's public health department

Which of the following instruments should a medical assistant have prepared for a cervical polypectomy surgical procedure?

Uterine curette

Which of the following formulas is used to convert a patient's weight from kilograms to pounds?

Multiply the number of kilograms by 2.2

A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders?

Emphysema

Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?

Sterilization

A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestations should the assistant expect to find?

hot skin

In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear?

Right ear facing up with the earlobe pulled down and back

Which of the following information should a medical assistant verify at every office visit?

Allergies

When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff?

To approximately 30 mm Hg above the previously measured brachial pulse reading

A medical assistant is preparing hemostats for sterilization after an invasive procedure. Which of the following techniques should the assistant use?

autoclave

Which of the following methods is the best way to measure the amount of body fat on a patient?

Body mass index (BMI)

A patient reports severe headaches and chronic tingling in their arms and legs. To which of the following specialties should the provider refer the patient for a consultation?

Neurology

Which of the following is a medical assistant required to document in the electronic health record (EHR) when administering immunizations to a patient?

Lot number

A medical assistant is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practitioner who provided the submitted services?

National provider identifier (NPI)

Which of the following types of allergy testing involves applying an allergen to the skin to help detect delayed allergic reactions?

Patch testing

A medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the insurer to deny the claim submitted by the specialist?

The specialist provided the service after the expiration date of the preauthorization.

Which of the following sections of the clinical medical records includes a collection of the patient's subjective data obtained by a medical assistant during the clinical intake process?

Health history

Which of the following parts of Medicare covers durable medical equipment (DME)?

Part B

A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this information into which of the following locations when using the SOAP approach to organizing medical records?

Subjective

Which of the following stages described by the Kubler-Ross grieving process indicates that a patient may attempt to give something up to gain more time?

The bargaining state

A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?

The needle holder with the suture attached

A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which of the following disorders?

Gonorrhea

A medical assistant is preparing the exam room for a patient's general physical examination. Which of the following should be available to the provider for the examination?

Otoscope

A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as they listen with a stethoscope. When should they read the diastolic pressure?

When the sound disappears

A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting?

Passive communication

A medical assistant has orders to collect blood cultures, a CBC, a prothrombin time (PT) and an iron panel. They forget to draw for the PT. Which of the following actions should the assistant take?

Keep the specimens previously collected and draw the PT.

A medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. They pick up the instrument and place it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

Negligence

A medical assistant is examining a patient who has a third degree burn on their hands. Which of the following is a first aid procedure the medical assistant can perform?

Separate the patient's burned fingers.

Which of the following conditions involves an overload of iron in the body?

Hemochromatosis

When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant anticipate?

Receive and prepare tissue specimens for processing.

When a medical assistant is performing a venipuncture procedure, which of the following is a preanalytical error that can affect the test results?

Adjusting the order of draw

Which of the following pairs of body systems work together to move hormones throughout the body?

Circulatory and endocrine

In which of the following positions should a medical assistant place a patient when preparing to perform a 12-lead EKG in the office?

Supine

When a medical assistant is performing a patient interview, it is important they understand the patient's message so that they can relay it accurately to the provider. Which of the following techniques is the assistant using when they state, "I hear what you are saying…"

Paraphrasing

A medical assistant has a provider order to draw blood for a lead level on an 18-month-old toddler. Which of the following sites should the assistant choose for the venipuncture?

Superficial dorsal hand veins

A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take?

Incorrect answer:

Cleanse the site with surgical soap and an antiseptic.

A 24-year-old patient has a BMI of 30.5 based on their height and weight. Which of the following describes their BMI weight status category?

Obese class I

An angry patient confronts a medical assistant in the reception area. Which of the following actions should the medical assistant take?

Escort the patient to a more private area.

A patient is having an EKG performed and is experiencing dyspnea. In which of the following positions should the medical assistant place the patient?

Fowler's position

A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant take?

Ask the office manager or provider how to distribute the item.

Which of the following should the medical assistant verify with the patient prior to the patient receiving a prescription for their acute ear infection?

Medication allergies

Which of the following examples of patient coaching addresses disease prevention?

Providing information on the importance of recommended vaccines

Which of the following instructions should a medical assistant give a patient when administering an enteric-coated tablet?

"Swallow the tablet whole with a glass of water."

Which of the following is the purpose of utilizing a clinical centrifuge?

To separate a specimen into different components

A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require?

An 837P/CMS-1500 claim form

Which of the following types of advance directives provide information about the person that a patient delegated to make health care decisions on their behalf if they are unable to do so?

Health care proxy

In addition to receiving a paper copy of their prescription, a patient has requested that the prescription be called into their pharmacy. After calling the pharmacy, which of the following actions should the medical assistant take to complete this request?

Provide the patient with a copy of the prescription with "Copy only" written on it

Which of the following elements is a component of the standard precautions use of personal protective equipment (PPE)?

Masks

A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?

Gray top tube

A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient?

Left lateral position

A 45-year-old female patient comes in for their annual physical. For which of the following screenings should the medical assistant provide information?

Mammography screening

A medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

The assistant should face the patient and speak clearly.

Which of the following spatial considerations should the medical assistant take when checking in a patient?

4 to 12 feet

Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a license technician or provider to assist with or perform the procedure?

A Holter monitor application

Which of the following examinations assess a patient's color perception and aids in detecting color blindness?

Ishihara test

Which of the following defines the process of sterilization?

Killing all pathogenic organisms and spores

A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?

Indented paragraphs in the body of the letter

A medical assistant is aiding a provider with a colposcopy procedure. In which of the following positions should the assistant place the patient?

Lithotomy position

Which of the following supplies are required for proper handwashing technique?

Paper towels

A medical assistant has a prescription to obtain a CBC, basic metabolic panel, lactic acid, and a PT/INR from an older adult patient who has small veins. Which of the following methods of draw should the assistant use?

Butterfly method

Which of the following is the recommended age for children to receive their first human papillomavirus (HPV) vaccine?

11 to 12 years of age

Which of the following measurements would a medical assistant take during a routine well-child exam when determining if the child has microcephaly?

Head circumference

The abbreviation PRN stands for which of the following?

As needed

Which of the following actions should a medical assistant take when dealing with an angry patient?

Allow the patient to talk through their anger.

Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology (ONC) promote in order to provide patients the ability to control the use of their health information?

Consumer-mediated exchange

When a procedure requires informed consent, which of the following steps should occur prior to the patient signing the form?

The provider should include information about alternative procedures before informed consent is obtained from the patient.

A medical assistant works at a practice that is part of an Accountable Care Organizations (ACO). This designation means the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage?

Medicare

A provider wants to ensure that late patients do not impact the appointment schedule in a negative way so they request that three patients be scheduled at the top of each hour to be seen in the order in which they arrive. Which of the following types of scheduling does this describe?

Wave

A medical assistant is talking with a patient who sustained a foot fracture in a fall. They report managing most tasks at home well, but they have difficulty navigating with their crutches and are currently homebound. To which of the following resources should the assistant refer the patient?

Meals on wheels