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consumer goods
the physical and tangible goods sold to the general public - includes durable and non-durable goods
consumer services
the non-tangible products sold to the general public
capital goods
the physical goods used by industry to aid in the production of other goods and services
creating value
increasing the difference between the cost of purchasing materials and the price the finished goods are sold for
added value
the difference between the cost of purchasing materials and the price the finished goods are sold for (number value)
opportunity cost
the benefit of the next most desired option which is given up
entrepreneur
someone who takes the financial risk of starting and managing a new venture
social enterprise
a business with mainly social objectives that reinvests most of its profits into benefiting society rather than maximizing returns to owners
triple bottom line
the three objectives of social enterprises: economic, social and environmental
primary sector business activity
firms engaged in farming, fishing, oil extraction and all other industries that extract natural resources so that they can be used and processed by other firms
secondary sector business activity
firms that manufacture and process products from natural resources, including computers, brewing, baking, clothes-making and construction
tertiary sector business activity
firms that provide services to consumers and other businesses, such as retailing, transport, insurance, banking, hotels, tourism and telecommunications
public sector
comprises organizations accountable to and controlled by central or local government
private sector
comprises businesses controlled and owned by individuals or groups of individuals
mixed economy
economic resources are owned and controlled by both private and public sectors
free-market economy
economic resources are owned largely by the private sector with very little state intervention
command economy
economic resources are owned, planned and controlled by the state
sole trader
a business in which one person provides the permanent finance and, in return, has full control of the business and is able to keep all of the profits
partnership
a business formed by two or more people to carry on a business together, with shared capital investment and, usually, shared responsibilities
limited liability
the only liability - or potential loss - a shareholder has if the company fails is the amount invested in the company, not the total wealth of the shareholder
private limited company
a small to medium sized business that is owned by shareholders who are often members of the same family; this company cannot sell shares to the general public
share
a certificate confirming part ownership of a company entitling the shareholder owner to dividends and certain shareholder rights
shareholder
a person or institution owning shares in a limited company
public limited company
a limited company, often a large business, with the legal right to sell shares to the general public - share prices are quoted on the national stock exchange
memorandum of association
this states the name of the company, the address of the head office through which it can be contacted, the maximum share capital for which the company seeks authorization and the declared aims of the business
franchise
a business that uses the name, logo and trading systems of an existing successful business
joint venture
two or more businesses agree to work closely together on a particular project and create a separate business division to do so
holding company
a business organizations that owns and controls a number of separate businesses, but does not unite them into one unified company
revenue
total value of sales made by a business in a given period of time
capital employed
the total value of all long term finance invested in a business
market capitalization
the total value of a company's issued shares
internal growth
expansion of a business by means of opening new branches, shops or factories (aka organic growth)
corporate social responsibility CSR
this concept applies to those businesses that consider the interests of society by taking responsibility for the impact of their decisions and activities on customers, employees, communities and the environment
management by objectives
a method of coordinating and motivating all staff in an organization by dividing its overall aim into specific targets for each department, manager and employee
ethical code (code of conduct)
a document detailing a company's rules and guidelines on staff behavior that must be followed by all employees
public corporation
a business enterprise owned and controlled by the state - also known as nationalized industry
stakeholders
people or groups of people who can be affected by - and therefore have an interest in - any action by an organization
stakeholder concept
the view that businesses and their managers have responsibilities to a wide range of groups, not just shareholders
enterprise
the skill needed to make a new idea work
Intellectual capital
involves the intelligence of the workforce - this includes the ability to develop new ideas, find new solutions to problems and spot a business opportunity
scarcity and choice
there are limited resources in an economy at any moment but unlimited human wants; decisions have to be make about how to allocate these resources
transformation process
business activity that involves taking inputs and transforming them in some way to produce outputs for consumers