Communication Strategies and Barriers (Video Notes)

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Vocabulary-style flashcards covering key concepts, barriers, and strategies from the notes on reducing communication breakdown.

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26 Terms

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Simon Says

A game mechanic where players must perform only commands that begin with the phrase 'Simon says'; if not, they are out.

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Oral Communication

Communication that occurs through spoken language.

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External Noise

Environmental or physical factors that interfere with the reception of a message.

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Internal Noise

Mental distractions within the listener that affect understanding.

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Semantic Noise

Misunderstandings arising from word meanings or terminology.

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Physical Barrier

A barrier related to the physical environment that hinders communication.

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Psychological Barrier

Mental attitudes or emotions that impede effective communication.

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Cultural Barrier

Differences in norms, values, or customs that affect communication.

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Linguistic Barrier

Language differences or vocabulary issues that impair understanding.

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Communication Breakdown

A situation where the message is not clearly understood by the receiver.

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Effective Communication

The ability to listen, understand, and act on what others say.

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Face-to-Face Communication

In-person conversations on important matters to reduce misunderstanding.

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Clarity of Thought

Having clear and organized thoughts before speaking.

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Active Listening

Focusing on the speaker and not interrupting to fully understand the message.

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Body Language

Nonverbal cues such as facial expressions and gestures that accompany speech.

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Tone

The vocal quality and pitch used to convey meaning and attitude.

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Feedback

Responses used to help others improve communication; includes asking for and giving input.

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Observation

Watching and learning from others to improve communication skills.

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Confidence

Belief in one’s ability to communicate effectively, often built through practice and feedback.

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Completeness

Providing all information needed for the receiver to understand and respond.

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Conciseness

Delivering messages with the fewest words possible, avoiding unnecessary details.

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Consideration

Respect for the audience’s background, culture, education, mood, and needs.

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Concreteness

Using facts, figures, and real-life examples to clarify the message.

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Courtesy

Showing respect and choosing language that reflects the audience’s values and beliefs.

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Clearness

Using simple, specific words to express ideas clearly and avoid confusion.

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Correctness

Using proper grammar and accurate information to enhance credibility.