1/25
Vocabulary-style flashcards covering key concepts, barriers, and strategies from the notes on reducing communication breakdown.
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
Simon Says
A game mechanic where players must perform only commands that begin with the phrase 'Simon says'; if not, they are out.
Oral Communication
Communication that occurs through spoken language.
External Noise
Environmental or physical factors that interfere with the reception of a message.
Internal Noise
Mental distractions within the listener that affect understanding.
Semantic Noise
Misunderstandings arising from word meanings or terminology.
Physical Barrier
A barrier related to the physical environment that hinders communication.
Psychological Barrier
Mental attitudes or emotions that impede effective communication.
Cultural Barrier
Differences in norms, values, or customs that affect communication.
Linguistic Barrier
Language differences or vocabulary issues that impair understanding.
Communication Breakdown
A situation where the message is not clearly understood by the receiver.
Effective Communication
The ability to listen, understand, and act on what others say.
Face-to-Face Communication
In-person conversations on important matters to reduce misunderstanding.
Clarity of Thought
Having clear and organized thoughts before speaking.
Active Listening
Focusing on the speaker and not interrupting to fully understand the message.
Body Language
Nonverbal cues such as facial expressions and gestures that accompany speech.
Tone
The vocal quality and pitch used to convey meaning and attitude.
Feedback
Responses used to help others improve communication; includes asking for and giving input.
Observation
Watching and learning from others to improve communication skills.
Confidence
Belief in one’s ability to communicate effectively, often built through practice and feedback.
Completeness
Providing all information needed for the receiver to understand and respond.
Conciseness
Delivering messages with the fewest words possible, avoiding unnecessary details.
Consideration
Respect for the audience’s background, culture, education, mood, and needs.
Concreteness
Using facts, figures, and real-life examples to clarify the message.
Courtesy
Showing respect and choosing language that reflects the audience’s values and beliefs.
Clearness
Using simple, specific words to express ideas clearly and avoid confusion.
Correctness
Using proper grammar and accurate information to enhance credibility.