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prejudice
negative attitude towards a particular group and its members
discrimination
unjustifiable negative behavior toward a group and its members
stereotype
A generalized belief about a group of people
other-race effect
the tendency to recall faces of one's own race more accurately than faces of other races
social categorization
The assignment of a person one has just met to a category based on characteristics the new person has in common with other people with whom one has had experience in the past
cognitive dissonance theory
we act to reduce the discomfort we feel when two of our thoughts are inconsistent
realistic conflict theory
suggests that prejudice and discrimination increase whenever there is conflict over limited resources
stereotype vulnerability
the effect of our awareness of the way others stereotype us which then influences our own behavior and expectations
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
social script
Culturally modeled guide for how to act in various situations
mere exposure effect
the tendency for liking to increase with the frequency of exposure
self-fulfilling prophecy
the tendency of one's expectations to shape our behavior in such a way to make those expectations occur
companionate love
type of love consisting of intimacy and commitment
reciprocity norm
Expectation that people will help, not hurt, those who have helped them
social roles
patterns of behavior expected of a person as a result of their position in the society
social exchange theory
the theory that the aim of our social behavior is to maximize benefits and minimize costs
prosocial behavior
behavior that benefits others
social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
altruism
unselfish regard for the welfare of others
bystander effect
tendency of people to be less inclined to help someone in need when there are many others around who could also help
diffusion of responsibility
failure to take responsibility for inaction because of the presence of others
superordinate goals
Shared goals that override differences among people and require their cooperation
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
frustration-aggression principle
the principle that the blocking of an attempt to achieve some goal, creates anger which can generate aggression
equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
revealing intimate aspects of oneself to others
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
social responsibility norm
an expectation that people will help those needing their help
social psychology
Scientific study of how a person's thoughts, feelings and behavior are affected by the presence of others
attribution theory
Fritz Heider's theory that we explain someone's behavior by crediting either the situation or the person's disposition
conformity
Changing one's own behavior to match others
norm
an understood rule for accepted and expected behavior
normative social influence
influence resulting from a person's desire to gain approval or avoid rejection
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
groupthink
Tendency in groups to place more importance on group cohesiveness than on assessing the facts of a problem
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
obedience
changing one's behavior at the command of real or perceived authority
compliance
Changing one's behavior as the result of others directing or asking
foot-in-the-door technique
Asking for a small commitment and, after getting compliance, asking for a bigger commitment
door-in-the-face technique
Asking for a huge commitment and, after being refused, asking for a smaller commitment
norm of reciprocity
Assumption that if someone does something for a person, that person should do something for the other in return
that's-not-all technique
Making an offer and then adding something extra to make the offer better before the decision is made
lowball technique
Getting a commitment from a person and then raising the cost of that commitment
social facilitation
Tendency for the presence of others to improve our performance
social impairment
Tendency for the presence of others to negatively affect our performance
social loafing
Tendency in a group for some members to put in less effort and let others do most of the work
social cognition
Mental processes we use to make sense of the social world around us (emotional intelligence)
social categorization
Immediate assignment of people to certain categories based on their characteristics
fundamental attribution error
Tendency to blame our own (and those close to us) negative behavior on the situation and the negative behavior of outsiders on their lack of character
ingroup
Those with whom we are associated in some way; "Us"
outgroup
Those perceived as different from themselves "Them"
ingroup bias
The tendency to favor one's own group
automatic mimicry
Natural tendency to unconsciously imitating others' behaviors and emotions as well as their expressions, postures, and voice tones.
attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
central route persuasion
attitude change path in which interested people focus on the merits of the argument
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness or popularity
cognitive therapy
therapy that teaches people new, more constructive ways of thinking and acting
cognitive behavior therapy (CBT)
A therapy associated with Aaron Beck that combines cognitive therapy and behavior therapy with the goal of developing self-efficacy.
rational-emotive behavior therapy (REBT)
a confrontational cognitive therapy, developed by Albert Ellis, that vigorously challenges people's illogical, self-defeating attitudes and assumptions
self-help groups
A group composed of people who have similar problems and who meet together without a therapist to help each other overcome problems
group therapy
therapy conducted by a professional therapist with groups rather than individuals, permitting therapeutic benefits from group interaction
family therapy
therapy that treats the family as a system; views an individual's unwanted behaviors as influenced by, or directed at, other family members
eclectic approach
Therapy style that utilizes several different techniques depending on the type of client and the nature of the problem
regression toward the mean
The tendency of unusual events (or emotions) to "regress" or return to their normal state - the idea the we often just feel better with time
meta-analysis
a procedure for statistically combining the results of many different research studies
evidence-based practice
clinical decision making that integrates the best available research with clinical expertise and patient characteristics and preferences
therapeutic alliance
The relationship between the therapist and the client based on caring and mutual trust and respect
resilience
the personal strength that helps most people cope with stress and recover from adversity and even trauma
cybertherapy
Psychotherapy offered over the internet
EMDR (eye movement desensitization and reprocessing)
Controversial therapy for post-traumatic stress disorder in which a person moves their eyes rapidly back and forth while thinking of a disturbing memory
light exposure therapy (Phototherapy)
therapy that involves a timed daily dose of intense light; used for SAD
therapeutic lifestyle change
the idea that healthier lifestyles may help prevent or ease symptoms of psychological illnesses; a hallmark of positive psychology
attributional style
characteristic way of explaining why a positive or negative event occurred
cognitive triad
according to Beck, there are 3 important areas of life that are most influenced by the depressive cognitive schema; this refers to information about the self, about the world, and about the future
action therapies
therapies in which the main goal is to change disordered or inappropriate behavior directly
directive therapy
therapeutic approach in which the therapist takes an active role in determining the course of therapy sessions and provides answers and suggestions to the client; an example is Gestalt therapy
nondirective therapy
therapeutic approach in which the therapist does not give advice or provide interpretations but helps the person identify conflicts and understand feelings
tardive dyskinesia
Parkinson-like chronic and uncontrollable muscle tremors of the face and body; an unfortunate side effect of antipsychotic medication usually taken to treat schizophrenia
Thorazine (chlorpromazine)
typical antipsychotic used to treat schizophrenia
lithium (carbonate)
a chemical used to counteract mood swings of bipolar disorder
Selective Serotonin Reuptake Inhibitors (SSRIs)
antidepressant drugs that achieve their agonistic effect on serotonin by selectively blocking its reuptake (Prozac, Zoloft and Paxil)
MAOIs (monoamine oxidase inhibitors)
first type of antidepressant medication; less used today due to there severe side effects
applied behavior analysis (ABA)
the use of operant conditioning principles to change human behavior
active listening
Empathic listening in which the listener echoes, restates, and clarifies. A feature of Rogers' client-centered therapy.
aversive conditioning
a type of counterconditioning that associates an unpleasant state (such as nausea) with an unwanted behavior (such as drinking alcohol)
behavior modification therapy
action therapies base on classical and operant conditioning
behavior therapy
action therapy that applies learning principles to the elimination of unwanted behaviors
biomedical therapy
prescribed medications or medical procedures that act directly on the patient's nervous system
client centered therapy
a humanistic therapy, developed by Carl Rogers, in which the therapist uses techniques such as active listening within a genuine, accepting, empathic environment to facilitate clients' growth
contingency contract
a formal, written agreement between the therapist and client (or teacher and student) in which goals for behavioral change, reinforcements, and penalties are clearly stated
counterconditioning
behavior therapy procedures that use classical conditioning to evoke new responses to stimuli that are triggering unwanted behaviors; include exposure therapies and aversive conditioning
exposure therapy
An approach to treatment that involves confronting an emotion-arousing stimulus directly and repeatedly, ultimately leading to a decrease in the emotional response
flooding
a treatment for phobias in which clients are exposed repeatedly and intensively to a feared object and made to see that it is actually harmless
Gestalt therapy
directive insight therapy which uses leading questions and planned experiences such as role-playing
insight therapy
psychotherapies like client-centered and psychoanalysis which are aimed at helping clients learn more about themselves as a means of getting better
Psychotherapy
treatment involving psychological techniques; consists of interactions between a trained therapist and someone seeking to overcome psychological difficulties or achieve personal growth
reflection
the therapist restates what the client says rather than interpreting those statements to confirm feelings, to accept what is being said, or to seek clarification
systematic desensitization
A type of therapy that associates a pleasant relaxed state with gradually increasing anxiety-triggering stimuli. Commonly used to treat phobias.