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Dispositional Attribution
Attributing behavior to the person's personality rather than situational factors.
Situational Attribution
attributing behaviors to factors external to an actor, such as the task, other people, or luck.
Explanatory Style
One's habitual way of explaining life events.
Optimistic Explanatory Style
Tendency to explain unfavorable events with attributions that are unstable, temporary, and controllable.
Pessimistic Explanatory Style
Tendency to interpret and explain negative events as internally based and as a constant, stable quality
Actor/Observer Bias
The tendency to blame our actions on the situation and blame the actions of others on their personalities.
Fundamental Attribution Error
The tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
Self-Serving Bias
The tendency to perceive oneself favorably
internal locus of control
The perception that you control your own fate
external locus of control
The perception that chance or outside forces beyond your personal control determine your fate.
Mere Exposure Effect
The phenomenon that repeated exposure to novel stimuli increases liking of them
Self-Fulfilling Prophecy
An expectation that causes you to act in ways that make that expectation come true.
Upward social comparison
Comparing ourselves to people who are better than we are with regard to a particular trait or ability
Downward Social Comparison
Comparing ourselves to people who are worse than we are with regard to a particular trait or ability
Relative Deprivation
the perception that one is worse off than those with whom one compares oneself.
Stereotype
A generalized belief about a group of people
Cognitive Load
The amount of a person's mental resources needed to carry out a particular task.
Prejudice
an unjustifiable (and usually negative) attitude toward a group and its members.
Discrimination
Unjustifiable negative behavior toward a group and its members
implicit attitudes
Attitudes that influence a person's feelings and behavior at an unconscious level
Just-World Phenomenon
the tendency for people to believe the world is right and that people therefore get what they deserve.
Out-group Homogeneity Effect
the tendency to see members of out-groups as very similar to one another
In-Group Bias
Tendency to favor individuals within our group over those from outside our group
Ethnocentrism
Belief in the superiority of one's ethnic group.
belief perseverance
Clinging to one's initial conceptions after the basis on which they were formed has been discredited.
Confirmation Bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence.
Cognitive Dissonance
an unpleasant state that arises when a person recognizes the inconsistency of his or her actions, attitudes, or beliefs.
social norms
A group's expectations regarding what is appropriate and acceptable for its members' attitudes and behaviors.
social influence theory
A theory that suggests that people do and report what is expected of them.
normative social influence
Influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
the influence of other people that results from taking their comments or actions as a source of information about what is correct, proper, or effective.
Persuasion
The process of creating, reinforcing, or changing people's beliefs or actions
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Diffusion of Responsibility
reduction in feelings of personal responsibility in the presence of others
Social Loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Social Facilitation
improved performance on simple or well-learned tasks in the presence of others
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
superordinate goals
shared goals that override differences among people and require their cooperation
Elaboration Likelihood Model
A theory of how persuasive messages lead to attitude changes.
Central Route Persuasion
attitude change path in which interested people focus on arguments and facts.
Peripheral Route Persuasion
attitude change path in which people are influenced by incidental cues, such as a speaker's attractiveness.
Halo Effect
The tendency to draw a general impression about an individual on the basis of a single characteristic
Foot-in-the-Door Technique
persuasive technique involving making a small request before incrementally increasing later requests.
Door-in-the-Face Technique
persuasive technique involving making an unreasonably large request before making the small request we're hoping to have granted
Social Trap
A situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
Industrial-Organizational Psychology
the application of psychological concepts and methods to optimizing human behavior in workplaces
Burnout
A state of physical, emotional, and mental exhaustion created by long-term involvement in an emotionally demanding situation.
Altruism
Unselfish regard for the welfare of others
Prosocial Behavior
Positive, constructive, helpful behavior
Social Debt
An emotional state that builds up guilt from negative social interactions. (?)
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
Obedience
Changing one's behavior at the command of an authority figure
Individualism
giving priority to one's own goals over group goals and defining one's identity accordingly.
Collectivism
Giving priority to the goals of one's group and defining one's identity accordingly
Multiculturalism
The practice of valuing and respecting differences in culture.
Group Polarization
Tendency of group members to move to an extreme position after discussing an issue as a group
Social Reciprocity Norm
An expectation that people will help, not hurt, those who have helped them
Social Responsibility Norm
An expectation that people will help those dependent upon them
Bystander Effect
The finding that a person is less likely to provide help when there are other people nearby.
Situational Variables
Features of an environment that affect the degree to which individuals yield to group pressures.
Attentional Variables
A factor that directly influences where someone focuses their focus.
Psychodynamic Theory (Quiz 1 Cutoff)
theory of behavior that emphasizes internal conflicts, motives and unconscious forces and their influence on behavior.
Unconscious Processes
mental processes occurring outside of and not available to conscious awareness
Ego Defense Mechanisms
largely unconscious distortions of thoughts or perceptions that act to reduce anxiety
Denial
defense mechanism by which people refuse to believe or even to perceive painful realities
Displacement
A defense mechanism that involves redirecting aggressive impulses from a forbidden action or object onto a less dangerous one
Projection
defense mechanism by which people disguise their own threatening impulses by attributing them to others
Rationalization
defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions
Reaction Formation
Defense mechanism by which people behave in a way opposite to what their true but anxiety-provoking feelings would dictate.
Regression
defense mechanism in which an individual faced with anxiety retreats to a more infantile psychosexual stage
Repression
Defense mechanism by which anxiety-provoking thoughts and feelings are forced to the unconscious.
Sublimation
a defense mechanism in which unacceptable energies are directed into socially admirable outlets
Projective Test
a personality test that provides ambiguous stimuli designed to trigger projection of one's inner dynamics
Preconscious Mind
The part of the mind that contains all of the inactive but potentially accessible thoughts and memories
Unconscious Mind
level of the mind in which thoughts, feelings, memories, and other information are kept that are not easily or voluntarily brought into consciousness
Humanistic Psychology
An approach to understanding human nature that emphasizes the positive potential of human beings
Unconditional Regard
An attitude of total acceptance toward another person
Self-Actualizing Tendency
The striving to fulfill one's innate capacities and capabilities
social cognitive theory
The use of cognitive processes in relation to understanding the social world
reciprocal determinism
the interacting influences between personality and environmental factors
self-concept
All our thoughts and feelings about ourselves, in answer to the question, "Who am I?"
self-efficacy
An individual's belief that he or she is capable of performing a task.
self-esteem
How much you value, respect, and feel confident about yourself
trait theories
Theories that endeavor to describe the characteristics that make up human personality in an effort to predict future behavior
Big Five Theory
a trait theory that identifies five main characteristics that account for most individual differences in personality.
Agreeableness
A personality dimension that describes someone who is good natured, cooperative, and trusting.
openness to experience
A personality dimension that characterizes someone in terms of imagination, sensitivity, and curiosity.
extraversion
A personality dimension describing someone who is sociable, gregarious, and assertive
Conscientiousness
A personality dimension that describes someone who is responsible, dependable, persistent, and organized
Emotional Stability
The extent to which people feel secure and unworried and how likely they are to experience negative emotions under pressure
Personality inventories
A questionnaire on which people respond to items designed to gauge a wide range of feelings and behaviors; used to assess selected personality traits
Factor Analysis
a statistical technique that explains a large number of correlations in terms of a small number of underlying factors
Drive Reduction Theory
a theory of motivation stating that motivation arises from imbalances in homeostasis
Homeostasis
A tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level.
Arousal Theory
A theory of motivation suggesting that people are motivated to maintain an optimal level of alertness and physical and mental activation.
Optimal Level of Arousal
the apparent human need for a comfortable level of stimulation, achieved by acting in ways that increase or decrease it
Yerkes-Dodson Law
The principle that performance increases with arousal only up to a point, beyond which performance decreases
Self-Determination Theory
a theory of motivation that is concerned with the beneficial effects of intrinsic motivation and the harmful effects of extrinsic motivation
Intrinsic Motivation
A desire to perform a behavior for its own sake