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Competition
Other businesses that offer potential customers similar products or services that meet their needs and wants
The Market
The place where the laws of supply and demand operate and buyers and sellers interact
Expansion
Growing the size, physical presence or revenue of a business, entering new markets. This can be internal or external
Measurements of success
How a business decides whether it is meeting its aims and objectives
Sales
Number of products or services sold multiplied by the price in a given time period, usually a year
Products
The range of different goods and services a business offers
Short term
A limited time, usually a year or within a year
Long term
A larger time span, usually several years
Market Research
Activity that tells a business what the customer wants and needs
Customer surveys
A method of market research that involves asking potential customers sets of questions
Size of the Market
The total number of people or businesses that are potential customers, or the total value of all products and services in the market
Business environment
All the forces, actions and factors that can affect a business
Dynamic
Moving, changing, variable
Mission Statement
A formal presentation of a company's aims
Market Penetration
A strategy of selling existing goods and services in an existing market
Segmentation
When a market is divided into different parts