ALL UNITS FLASH CARDS

Definition of Communication

Derived from Latin 'communis' meaning to share; transmission of messages via verbal/nonverbal cues.

Ang's Definition of Communication

Transmission of messages via verbal/nonverbal cues (2004).

Wood's Definition of Communication

Dynamic, systematic, irreversible process creating meaning through symbolic interactions (2004).

Functions of Communication

Includes interaction, information sharing, self-understanding, influencing attitudes, and decision-making.

Obstacles to Effective Communication

Includes noise (internal, external, semantic) that disrupts message transmission.

Types of Noise

Internal (distractions), External (environmental), Semantic (language barriers).

Clarity of Purpose

A tip to overcome obstacles in communication.

Grice’s Maxims

Guidelines for effective communication: Quality, Quantity, Relevance, Manner.

Intrapersonal Communication

Communication involving self-reflection.

Interpersonal Communication

Communication occurring in small groups.

Public Communication

Communication via speeches or presentations.

Mass Communication

Communication through media broadcasts.

Example of Mass Communication

A news broadcast about a typhoon.

Aristotelian Model of Communication

Model involving Speaker → Message → Audience.

Shannon-Weaver Model

Communication model that includes noise as a disruptor.

Schramm’s Model

Emphasizes feedback loops in the communication process.

Critical Listening

Evaluating the information presented through listening.

Empathic Listening

Understanding the emotional context behind the message.

Hearing vs. Listening

Hearing is passive; listening requires active interpretation.

Auditory Fatigue

A barrier to effective listening caused by prolonged exposure to sound.

Masking

Competing sounds that interfere with the ability to listen.

Types of Nonverbal Cues

Includes sign language, proxemics, and paralanguage.

Sign Language Example

ASL gestures like the 'I Love You' hand sign.

Proxemics

Study of personal space; intimate space is 0-18 inches, public space is 12+ feet.

Paralanguage

Tone and pitch that convey meaning in spoken communication.

Functions of Nonverbal Communication

Repeating, contradicting, or substituting verbal messages.

Role-Play in Learning

Students demonstrate nonverbal cues to analyze their impact on communication.

Listening Inventory Activity

Self-reflective exercise to enhance listening skills.

Barriers to Effective Listening

Auditory fatigue and competing sounds that hinder understanding.

Communicative Effectiveness

Achieved through proper understanding and overcoming obstacles.

Importance of Feedback in Communication

Necessary for validating understanding and improving interactions.

Semantics in Communication

The study of meaning in language that can create barriers.

Interactive Communication

Engagement involving both sending and receiving messages.

Symbolic Interactions

Use of symbols to create and share meaning.

Cues of Effective Communication

Clarity, engagement, relevance, and purpose in message delivery.

Decision-Making in Communication

Using communication to influence choices and actions.

Communication Context

The situation and environment affecting the message.

Cultural Influences on Communication

Differences in communication based on cultural backgrounds.

Team Communication Level

Interactions during meetings that utilize feedback and collaborative strategies.

Comparison of Communication Types

Distinction between verbal and nonverbal methods.

Nonverbal Behaviors Significance

Understanding the cues and gestures can deepen communication effectiveness.

Active Listening Definition

Engaging fully in the listening process to understand the message.

Distraction Management

Strategies to minimize noise and enhance focus in communication.

Effective Communication Outcomes

Successful exchanges resulting in shared understanding and actions.