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questionnaires definition
involves the systematic, large-scale collection of data
pre-set list of questions
can be either open or closed questions
strengths of questionnaires
quick - allows for a large amount of data to be gathered in a short amount of time
cheap - can be completed without the research present or in a set research location
large sample populations can be used
easy to replicate, improving their reliability
weaknesses of questionnaires
can potentially increase the chance of demand characteristics
difficult to correctly word questions where they can be understood easily but also a method of valid data collection
methods of yielding answers to closed questions
likert scale
rating scale
fixed-choice options
likert sale
rating scale
fixed-choice options
if a participant cannot find the option they wish to choose, participant morality could occur
how to write questions for questionnaires
questions must be clear, unambiguous and on-topic
if participants are confused as to what the question is asking them, their response will reflect this, which impairs validity of the findings
leading questions have the effect of providing the expected answer within the question, which impacts the response of the participant, thus impairing validity
questions should avoid being overly technical or jargonistic as they should be understandable either by a lay audience or the specific target pop.
double-barrelled questions should be avoided as the participant is left not knowing which part of the question to answer
double negatives shouldn’t be used as they are confusing
interview definition
type of self-report which involves a participant answering a range of questions put to them by a researcher (1-1)
interviews are designed to collect thoughts, feelings attitudes and opinions
interviews are used when the researcher wishes to understand how people feel about an issue or as part of a larger case study into a unique experience of a participant
structured interview definition
researcher will use a series of pre-prepared closed and/or open questions
the participant’s responses are recorded by the researcher
the researcher doesn’t veer from the script
quantitative and qualitative data can be collected
strengths of structured interviews
use of standardised questions allows the interview to be replicated, making it reliable
standardised questions reduce the risk of researcher effects
may generate more quantitative data, which can be statistically analysed
weaknesses of structured interviews
a pre-determined set of questions may be restrictive, which could limit the utility of the method
unstructured interviews definition
research comes to the interview with no pre-prepared set of questions
researcher records the participant’s responses
participant is afforded liberty in their responses
only produces qualitative data
strengths of unstructured interviews
high in ecological validity as the participants have complete freedom in how they respond and the interview is never manipulated by the researcher
the researcher has flexibility in pursuing interesting topics, allowing for more detailed data
weaknesses of unstructured interviews
free-flowing and unpredictable natures could cause the entire process to become derailed
the interviewer may lose their objectivity due to the intimate nature of the interview
they may be prone to social desirability bias (desire to promote the participant as positively as possible) which impairs validity
designing interviews
requires face to face communication
the researcher should use reflexivity (acknowledging their own role in the research)
it is important to find an environment in which the participant feels safe and is happy to disclose what may be sensitive information
the researcher must build rapport with the participant before the interview so the interviewee is relaxed
evaluating interviews as a method of data collection
S - complex and sensitive issues are best dealt with in face to face interviews
W - interviews may produce interview effects or investigator effects