Communications final

A(n) ________ argument assumes that no argument is completely airtight.

Toulmin

Rogerian

fact-based

opinionated

Toulmin

In a Toulmin argument, _________ refers to the evidence that supports the warrants.

reasons

evidence

backing

claims

backing

What kind of public speaking would a wedding toast be?

impromptu

extemporaneous

manuscript

none of these

impromptu

Which of the following is not a good way to prepare for a presentation?

practicing in front of your friends

staying up all night before the presentation to practice

eating a good meal before the presentation

planning your outfit to handle any physical symptoms you face

staying up all night before the presentation to practice

Which of the following is not an example of chunking information to remember it?

a phone number

memorizing a speech one line at a time

grouping a grocery list by food category

acronyms

memorizing a speech one line at a time

Verbal citations should include which of the following?

the author's name

the author's qualifications

the date of publication

all of these

all of these

Which method of practice allows you to see your facial expressions while presenting?

mirror

pet

friend

recording

mirror

"You said earlier that this works a certain way, but now it's working in a different way. Why is that?" is an example of what kind of question?

constructive

clarifying

leading

hostile

constructive

Which of the following is a way you can incorporate feedback you receive into future presentations?

Don't take it personally.

Ask questions to clarify.

Follow through.

All of these

All of these

If you make a mistake while presenting, you should...

set a goal on how to improve next time.

move on as if it didn't happen.

take a deep breath and refocus.

all of these

all of these

Brian is sitting in an auditorium listening to a presentation on confidence at work. What kind of audience would Brian be?

unintentional

intentional

deliberate

bored

intentional

Which of the following are examples of negative nonverbal reactions?

frowns

clapping

head nods

sleeping

frowns

Karen has just finished a presentation and wants to provide good follow up to her audience. Which of the following is not something she should do to provide good follow up?

Answer questions.

Provide additional resources.

Excuse herself and leave.

Clarify any confusion.

Excuse herself and leave.

In a Toulmin argument, a warrant is a(n)...

underlying assumption that requires backing.

piece of evidence that supports the claim.

backing that supports the underlying assumptions.

all of these.

underlying assumption that requires backing.

When TED Talks depend on their credentials and research history to convince a crowd, they are relying on what kind of artistic proof?

ethos

pathos

logos

rhetoric

ethos

Which of the following should be rehearsed?

a toast

an introduction

an elevator pitch

all of these

all of these

When writing a business review, what should you keep in mind?

Keep your feedback constructive.

Your feedback should be polite.

Your feedback should include recommendations for improvement.

All of these

all of these

When an ad appeals to patriotism and being tough, this is an example of...

ads selling a product.

ads selling a lifestyle.

reading too much into an ad.

advertising techniques.

ads selling a lifestyle.

Which of the following is an example of mass communication?

a lecture given to 100 first-year college students

a Facebook message sent to your friend

a tabletop gaming group of four people explaining the rules for a game

a secret conversation between two people

a lecture given to 100 first-year college students

Which of the following is a gender-inclusive term?

firefighter

mailman

stewardess

lady doctor

firefighter

Which of the following is not a good use of mass communication from the government?

propaganda

weather alerts

health campaigns

all of these

propaganda

If a speaker explains that their statistic is better because it has a larger sample size, what kind of comparison is that?

source

impact

warrant

ad populum

warrant

Which listening style responds well to narratives used as attention getters?

people-oriented

content-oriented

action-oriented

time-oriented

people-oriented

A _____ is a sentence outlining the main points of information of the presentation for your audience.

preview statement

thesis

roadmap

transition

preview statement

A _____ question helps the audience understand a concept from the presentation.

clarifying

leading

hostile

constructive

clarifying

_____ is when you mention something a person did well, followed by something needing improvement, concluded with another thing they did well.

Active listening

Constructive feedback

A compliment sandwich

None of these

A compliment sandwich

While practicing, you should...

adapt your speech based on things you practice.

do it the same every time.

only practice small parts each day.

read the outline, not speak out loud.

adapt your speech based on things you practice.

Jessica overhears two people talking about a new departmental initiative in the bathroom. What kind of audience would Jessica be?

intentional

unintentional

accidental

nosy

unintentional

_____ are messages sent from a sender that do not use words.

Nonverbals

Ambient noises

Proxemics

All of these

Nonverbals

Which of the following are ways to effectively self-reflect?

Be honest with yourself.

Give yourself grace.

Have an accountability system.

All of these

All of these

When ASPCA commercials use images and music intended to make the audience feel bad for small animals, they are relying on which kind of artistic proof?

ethos

pathos

logos

rhetoric

pathos

A speech about how to keep food from spoiling is what kind of informative speech?

event

object

process

concept

process

A brief speech meant to sell a product or an idea is a(n)...

introduction.

elevator speech.

impromptu speech.

toast.

elevator speech.

A(n) ________ is a written report explaining how your business is doing and what needs to be improved.

resume

essay

introduction

business review

business review

Which part of the practice process has you create an outline and sort information?

feedback

fine-tuning

brainstorming

organization

organization

_____ refers to critical thinking skills allowing people to evaluate and create responsible media.

Traditional literacy

Media literacy

Cognitive dissonance

Media bias

Media literacy

Which of the following is an ethical obligation of online communication?

Be honest.

Be polite.

Fact check yourself.

All of these

All of these

____ are oversimplified representations of a group of people.

Cultural sensitivities

Stereotypes

Microaggressions

Gender-inclusive languages

Stereotypes

_____ is the intersection of traditional and digital media.

Pandering

Audience relation

Free speech

Convergent media

Convergent media

_____ is a speech comparing two sides of an issue to determine the best option.

Methodology

Comparative advantage

Comparative disadvantage

Qualification

Comparative advantage

An _____ audience refers to the people you purposefully direct your message to.

intentional

unintentional

unimportant

neither of these

intentional

_____ are background noises that many people overlook in their daily lives.

Nonverbals

Ambient noises

Proxemics

All of these

Ambient noises

_____ are quantitative data from a scientific study.

Narratives

Essays

Statistics

Examples

Statistics

Which method of practice allows you to become an audience member of your own presentation?

mirror

recording

pet

friend

recording

"How does your first point cause your second point?" is an example of what kind of question?

constructive

clarifying

leading

hostile

leading

_____ is when the receiver of a message pays full attention to the message, responds to the original message, and is able to repeat the message back to the person.

Active listening

Constructive feedback

A compliment sandwich

None of these

Active listening

You should imagine yourself succeeding at...

the whole presentation.

specific parts of the presentation.

practicing the presentation.

messing up.

specific parts of the presentation.

An _____ audience refers to the people who receive your message when you did not deliberately choose to send it to them.

intentional

unintentional

unimportant

neither of these

unintentional

Which of the following are examples of neutral nonverbal reactions?

staring at the wall or floor

frowns

head shakes

head nods

staring at the wall or floor

When surveying an audience, Linda gets extremely honest feedback from the members of her audience. This is because of...

the anonymity of the survey.

the large amount of survey results she is able to receive.

Likert scale questions.

her audience liking her.

the anonymity of the survey.

When government candidates use facts to persuade an audience, they are relying on which kind of artistic proof?

ethos

pathos

logos

rhetoric

logos

A speech about Diwali, the Festival of Lights, would be what kind of informative speech?

event

object

process

concept

event

"To the Joneses! May you be happy all your life!" is an example of a(n)...

introduction.

elevator speech.

impromptu speech.

toast.

toast.

_____ refers to polite conversations about unimportant or irrelevant topics.

Small talk

Interview talk

Common talk

Professional talk

Small talk

Which part of the practice process has you present the speech to an audience?

feedback

organization

practicing

fine-tuning

feedback

Which of the following are ways we deal with cognitive dissonance?

ignore it

change our mind

reject it

all of these

all of these

Which of the following is a way to combat fake news?

trust the experts

check the source

check the date

all of these

all of these

Which of the following is the second step in fixing accidental microaggressions?

Apologize.

Promise to do better.

Follow through.

Tell them to toughen up.

Promise to do better.

Which of the following is a drawback of convergent media?

larger audience

balancing multiple media

access to new audiences

faster accountability of incorrect messages

balancing multiple media

If a speaker explains that you should prefer their argument that is supported by a doctor of economics, what kind of comparison is that?

impact

source

warrant

ad hominem

source

If a speaker explains that it's more important to reduce poverty in a country than to increase a country's defense budget, what kind of comparison is that?

impact

warrant

source

fear-mongering

impact

Kyle suffers from speech anxiety. When she starts to speak. She forgets what she is going to talk about next. Which of the following is a way Kyle can prepare for a presentation to avoid forgetting the next part of her speech?

taking deep breaths

getting a good night’s sleep

practicing her speech with note cards that helps guide her

practicing in a mirror to find the best place to rest her hands

practicing her speech with note cards that helps guide her

_____ is a language that avoids gendered terms such as he, she, or man.

gender-exclusive language

citation

plagiarism

gender-inclusive language

gender-inclusive language

_____ refers to the specific moral choices that we make.

plagiarism

ethics

patchworks

gender-inclusive language

ethics

_____ teaches a topic in the order that events took place.

chronological organization

spatial organization

topic organization

spatial awareness

chronological organization

Which of the following is not true about transitions?

they help you stay on track throughout a speech

they serve no purpose in the real world

they make remembering a speech easier

they help guide your audience along a speech

they serve no purpose in the real world

_____ are how a speaker proves persuasive arguments true.

listening styles

artistic proofs

thesis statements

feedback

artistic proofs

A _____ is an organized list that tells the sources used in a written presentation.

source

in-text citation

qualified source

works cited page

works cited page