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forms
used to present or collect information on a single item, such as a customer, product, or event
can be used for both input and output
business document that contains some predefined data and may include some areas where additional data are to be filled in. an instance of a form is typically based on one database record
reports
used to convey information on a collection of items
business document that contains only predefined data; it is a passive document used solely for reading or viewing. typically contains data from many unrelated records or transactions
user eXperience design (UX)
design approach that involves and understanding of the target audience such as their tasks, goals, information needs, and experience levels
paper prototype
series of mock screens that can be used to test content, look, and feel, as well as the task flow and other usability factors
-focus is on the design (content, layout, flow)
wireframe
simple design to show the placement of information elements on a screen and the space needed for each element
-allows users to get a sense and feel of a design
usability
overall evaluation of how a system performs in supporting a particular user for a particular task
means your designs should assist, not hinder, user performance
characteristics of usability
speed, accuracy, satisfaction
lightweight graphics
small, simple images that allow a Web page to be displayed more quickly
stylesheet-based HTML
web design approach that separates content from the way in which it is formatted and presented, making ongoing maintenance easier and site-wide consistency much higher
learnability
a usability dimension concerned with how difficult it is for the user to perform a task for the first time
efficiency
usability dimension: how quickly users perform tasks once they know how
case
displays text in mixed upper/lower case and conventional punctuation