Fundementals of com

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11 Terms

1
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What is a key principle to be aware of in communication according to the lecture notes?

Be aware of your communication with yourself and others.

2
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What percentage of students in the U.S. were identified as not being successful in communication tasks?

1/5 of students.

3
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What is a major factor that can hinder clear oral directions being given?

60% of students cannot give clear oral directions.

4
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What are some crucial skills mentioned for obtaining employment?

Oral communication, teamwork in diverse groups, written communication, critical thinking, analytical reasoning, complex problem solving, information literacy, innovation, creativity, quantitative reasoning.

5
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What does communication involve that goes beyond spoken or written words?

Communication also includes symbols, visual aids, sounds, gestures, and images.

6
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What are some elements of non-verbal communication?

Posture, facial expressions, voice tone, clothing, gestures, attitude.

7
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Why is interpersonal communication described as irreversible?

Once communication begins, it expands and cannot loop back or be undone.

8
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What are the two dimensions of communication identified in the notes?

Content dimension (new information or ideas) and relationship dimension (insights about emotions and attitudes).

9
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What is encoding in the context of communication?

The process of translating ideas, feelings, and thoughts into a communicable code.

10
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What does the model of communication include according to the lecture?

Source, channel, message, receiver, noise, feedback.

11
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What elements can define the ethics within communication?

Beliefs, values, and moral principles that determine what is right or wrong.