Module 7 - NCCER Basic Communication Skill Test Review

proof read the work for accuracy

When writing it is important to ... to avoid errors that can cost time and money.

follow an outline and incorporate your research

When writing a rough draft of a document your writing should ...

read the directions completely

When you have instructions that have a series of steps make sure you ...

Table of content, indexes, and glossaries

... are special features in books that allow you to locate information.

Construction drawings, code books, and installation manuals

... are common documents that are read in the construction profession for the job.

explain and simplify complex topics

An effective speaker has the ability to ...

Take notes, ask questions, and repeat a summary of the instructions

... is the best way for a good listener to receive all the information given.

Ask the speaker questions for clarification

... if you do not understand what the speaker is saying.

distant and unwilling to talk

Folding your arms in front of you sometimes demonstrate that you are ...

anything that interferes with the message being heard or understood

Noise is best defined in the study of communication as ...