Flight Attendant Training

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80 Terms

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Federal Air Marshal (FAM)

Fly on board select flights unknown to passengers

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Law Enforcement Officer (LEO)

Traveling as a passenger, may be armed.

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A-FA

Flight Attendant position, assigned to the forward section of the aircraft

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B-FA

Flight Attendant position, assigned to the aft section of the aircraft.

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Captain

4 Stripes on uniform

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First Officer

Three Stripes on the uniform

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Onboard Service Team (OBS)

FA's with additional training to assist with catering and other customer service items onboard the aircraft

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MEL

Minimum Equipment List, FAA-approved master list of essential items on the aircraft that can be deferred until items can be fixed at maintenance.

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CFR

Code of Federal Regulations

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Operational Experience (OE)

Required after completing initial training and conducted by a member of FAST.

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City Pair

Departure City and Destination City

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Pre-Flight

The process in which emergency equipment and service items are checked.

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Codeshare

Business arrangement in which 2 or more airlines publish and market the same flight under their own airline designator and flight number as part of their published timetable/schedule.

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FAM/EFB

The Electronic Flight Bag or Flight Attendant Manual is a set of standard operating procedures for cabin crewmembers.

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AIR Device

Company-issued iPhone that houses your EFB and other apps.

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Piggybacking

Type of physical security breach in which an unauthorized person follows an authorized individual to enter a secured premises.

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Fuselage

Rigid structure on which aircraft components are mounted, such as the wings and tail. Holds the aircraft together.

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APU (Auxiliary Power Unit)

Located in the aft. When engines are shut down, the APU acts as a generator and supplies power.

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ACARS

Aircraft Communications, Addressing, & Reporting System. Digital network used by pilots to report flight information to company dispatchers and the FAA.

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Pitot Tubes

Located on the nose of the aircraft. Measure speed and should not be touched. Extremely hot to ensure they don't freeze during flight.

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Cargo Bins

TWO BINS: One in the FWD of the wing and one AFT of the wing. The FWD bin is pressurized for the carriage of animals.

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Gear Pins

Inserted into the landing gear on the ground to prevent the landing gear from collapsing if the aircraft is being towed or under maintenance. When not in use, they can be found behind the First Officer's seat.

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Engine 1

Under left wing

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Engine 2

Under right wing

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GPU- Ground Power Unit

Portable power supply to start engines for technical support in remote locations or situations where the aircraft's own power supply is unavailable.

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Slats

Located on the leading edge. Like flaps, when extended, they generate lift when the aircraft is flying at slower speeds.

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Leading Edge

Front portion of the wing. The first part to move through the air.

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Speed Brakes

Assist with the braking of aircraft. When activated, they rise, interrupting the airflow and creating additional weight to slow aircraft.

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Aileron

Hinged portion of the wing on the trailing edge. Controls the aircraft's rolling motion to the left or right.

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Winglets

Located on the outer portion of each wing, and reduces drag, which increases fuel efficiency.

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Trailing Edge

Back portion of the wing. The last part to move through the air.

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Flaps

Hinged portion of wings on the trailing edge. When extended provides additional lift at slower speeds. Also generate drag to slow aircraft during approach and landing.

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Rudder

Located in the aft portion of the Vertical Stabilizer. Controls the aircraft's left and right movement.

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Vertical Stabilizer

The largest portion of the tail that houses the rudder. Painted with colorful stripes/Company motif.

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Empennage

Also called the tail, contains several components including the horizontal and vertical stabilizers.

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Horizontal Stabilizer

The smallest portion of the tail that houses the elevator. Extends on both sides of the tail section

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Elevator

Trailing edge of horizontal stabilizer. Moves the aircraft nose up and down.

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Passenger Service Unit (PSU)

Area located directly above customer's seat which holds customer ventilation system, light controls, FA call button and other passenger information signs

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Lift

Upwards thrust. Responsible for keeping objects in the air. Created by wing moving through the air.

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Drag

Slows forward motion. Arises from friction and differences in air pressure.

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Weight

Causes the aircraft to move downward. (Gravity). Counteracted by lift from wings.

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Thrust

Counteracts drag. Provided by engines. Must exceed drag.

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Lift must balance.......?

Weight

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Thrust must exceed....?

Drag

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Headwind

Blows in the opposite direction of the line of flight. Slows aircraft down

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Crosswind

Blows across the line of flight. Severe crosswinds make landing/takeoff difficult.

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Tailwind

Blowing from behind the aircraft. Increases speed. It can help make up for lost time from departure.

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Standard time is where?

Greenwich, England (GMT)

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How many time zones in the US?

4

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Eastern Time

GMT -5

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Central Time

GMT -6

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Mountain Time

GMT -7

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Pacific Time

GMT -8

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Which time zone is the International Date line?

GMT +12

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Mechanical Turbulence

Natural or human-made objects disrupt airflow.

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Wake Turbulence

Created by other aircraft. Like a boat causing waves.

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Wind Shear

Sudden change in wind speed and direction that can occur close to the ground, in the approach path, or during takeoff.

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STL

St. Louis, MO

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CLT

Charlotte, NC

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PVD

Providence, RI

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PHX

Phoenix, AZ

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EYW

Key West, FL

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RDU

Raleigh/Durham, NC

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PHL

Philadelphia, PA

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BNA

Nashville, TN

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CVG

Cincinnati, OH

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MSY

New Orleans, LA

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MCO

Orlando, FL

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SDF

Louisville, KY

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CMH

Columbus, OH

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MCI

Kansas City, MO

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DTW

Detroit, MI

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YUL

Montreal, Quebec, Canada

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YYZ

Toronto, Ontario, Canada

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YQB

Quebec City, Quebec, Canada

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Republic Call Sign

Brickyard

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Republic IATA Code

YX

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Republic ICAO code

RPA

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IATA code

International Air Transport Association airport identifier.

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ICAO code

International Civil Aviation Organization airport identifier.