Email

What is email?

A method of exchanging messages and files over the internet.

Main uses of email

Personal communication, professional correspondence, and marketing.

What are email guidelines?

Rules set by companies about the acceptable use of emails, including purpose, language, and security.

Acceptable language in emails

Language that must be appropriate for the recipient and purpose, avoiding offensive or obscene content.

What is netiquette?

Internet etiquette that involves respecting others online and maintaining a professional demeanor.

What are carbon copy (CC) and blind carbon copy (BCC) in emails?

CC is used to include additional recipients openly, while BCC includes recipients without revealing their addresses to others.

What is spam?

Unwanted or unsolicited junk mail sent in large numbers, often containing advertisements or malicious content.

How can spam emails be detected?

Spam emails often have spelling or grammatical errors, use broken English, and do not address users by name.

How can spam emails be prevented?

Using strong anti-spam filters, not agreeing to marketing emails, and avoiding sensitive information in response to unknown emails.

Why is email security important?

To protect sensitive information from unauthorized access or alteration.

What should be included in an email subject line?

A clear and concise subject line that reflects the content of the email.

Why should one avoid using all capitals in emails?

It implies shouting and can come off as aggressive.

What is the purpose of attachments in emails?

To allow files to be sent along with the email message.