Chapter 4.4: Mobile Commerce, Voice Commerce, Consumer-To-Consumer EC, and Consumer-To-Business EC

Location-based services

highly personalized mobile services based on a user’s location.

Showrooming

shoppers coming into a store to evaluate the look and feel of a product to then purchase it online or at a competitor’s store.

Voice commerce

Increasing processing power of devices and advances in AI, paired with fast connectivity, have enabled rapid improvements of voice recognition technologies, such that we are seeing a rise in so-called natural user interfaces that extend beyond traditional screens and keyboards.

E-auctions

a place where sellers can post goods and services for sale and buyers can bid on these items.

Freecycling

giving away goods for free to anyone who is willing to pick them up.