MKTG305: Ch. 7 "Understanding and Reaching Global Consumers and Markets"

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McGraw Hill

25 Terms

1

countertrade

the practice of using barter rather than money for making global sales

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2

gross domestic product (GDP)

the monetary value of all products and services produced in a country during one year

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3

balance of trade

the difference between the monetary value of a nation’s exports and imports

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4

protectionism

the practice of shielding one or more industries within a country’s economy from foreign competition through the use of tariffs or quotas

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5

tariffs

government taxes on products or services entering a country that primarily serve to raise prices on imports

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6

quota

a restriction placed on the amount of a product allowed to enter or leave a country

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7

global competition

exists when firms originate, produce, and market their products and services worldwide

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8

Strategic alliance

agreements among two or more independent firms to cooperate for the purpose of achieveing common goals such as competitive advantage or customer value creation

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9

multidomestic marketing strategy

involves multinational firms that have as many different product variations, brand names, and advertising programs as countries in which they do business

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10

global marketing strategy

involves transnational firms that employ the practice of standardizing marketing activities when there are cultural similarities and adapting them when cultures differ

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11

global brand

a brand marketed under the same name in multiple countries with similar and centrally coordinated marketing programs

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12

global consumers

consumer groups living in many countries or regions of the world who have similar needs or seek similar features and benefits from products or services

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13

cross-cultural analysis

involves the study of similarities and differences among consumers in two or more nations and societies

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14

values

a society’s personally or socially preferable modes of conduct or states of existence that tend to persist over time

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15

customs

what is considered normal and expected about the way people do things in a specific country

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16

Foreign corrupt practices act (1977)

a law, amended by the International Anti-Dumping and Fair Competition Act (1998), that makes it a crime for US corporations to bribe an official of a foreign government or political party to obtain or retain business in a foreign country

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17

cultural symbols

things that represent ideas and concepts

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18

back translations

where a translated word or phrase is retranslated into the original language by a different interpreter to catch errors

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19

consumer ethnocentrisim

the tendency to believe that it is inappropriate, indeed immoral, to to purchase foreign-made products

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20

currency exchange rate

the price of one’s country’s currency expresses in terms of another country’s currency

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21

exporting

a global market-entry strategy in which a company produces products in one country and sells them in another country

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22

joint venture

a global market-entry strategy in which a foreign company and a local firm invest together to create a local business in order to share the ownership, control, and profits of the new company

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23

direct investment

a global market-entry strategy that entails a domestic firm actually investing in and owning a foreign subsidiary division

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24

dumping

occurs when a firm sells a product in a foreign country below its domestic price or below its actual cost

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25

gray market

a situation where products are sold through unauthorized channels of distribution. Also called parallel importing

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