Cause and Effect in Quality of HC

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Flashcards covering key vocabulary and concepts from the lecture notes on AnalyticAL and Statistical Techniques in Quality Assurance.

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11 Terms

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Cause-Effect Analysis

A tool for diagnosing management problems and their effects, illustrating information from these analyses visually.

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Root Cause Analysis

A critical step in improving Quality of Health Care (QoHC), performed systematically to identify underlying causes of problems.

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Problem Tree

A tool used in problem analysis to establish cause and effect relationships between problems and identify root causes.

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Objective Tree

Prepared after the problem tree, it uses the same structure but turns problem statements into positive objective statements.

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Statistical Techniques in Quality Assurance

Techniques applied for evaluation and improvement of quality performance, including quality costs, audit result trends, and inspection sampling.

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Flowcharting in Quality Assurance

Used to analyze the steps in a process, breaking activities into sub-steps to define relationships between activities and desired outcomes.

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Fishbone Diagram

A cause and effect analytical tool to identify causes by category; also known as Ishikawa diagram.

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Why-Why Tree

A technique used to identify a chain of causes to determine the root cause of a problem.

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Brainstorming

A method to explore a wide variety of possible solutions through generating a large quantity of diverse ideas.

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Systemigram

Mapping tool with First and Second-Level Factors to analyze a central issue through cause and effect connections.

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