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Flashcards covering key vocabulary and concepts from the lecture notes on AnalyticAL and Statistical Techniques in Quality Assurance.
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Cause-Effect Analysis
A tool for diagnosing management problems and their effects, illustrating information from these analyses visually.
Root Cause Analysis
A critical step in improving Quality of Health Care (QoHC), performed systematically to identify underlying causes of problems.
Problem Tree
A tool used in problem analysis to establish cause and effect relationships between problems and identify root causes.
Objective Tree
Prepared after the problem tree, it uses the same structure but turns problem statements into positive objective statements.
Statistical Techniques in Quality Assurance
Techniques applied for evaluation and improvement of quality performance, including quality costs, audit result trends, and inspection sampling.
Flowcharting in Quality Assurance
Used to analyze the steps in a process, breaking activities into sub-steps to define relationships between activities and desired outcomes.
Fishbone Diagram
A cause and effect analytical tool to identify causes by category; also known as Ishikawa diagram.
Why-Why Tree
A technique used to identify a chain of causes to determine the root cause of a problem.
Brainstorming
A method to explore a wide variety of possible solutions through generating a large quantity of diverse ideas.
Systemigram
Mapping tool with First and Second-Level Factors to analyze a central issue through cause and effect connections.