strategic planning
managerial process of creating and maintaining a fit btwn the organization’s objectives and resources and the evolving market opportunities. these decisions affect allocations of resources and the financial success of a company.
strategic business unit
Large companies mange this number of very diferent business which are called *** it should have: 1) distinct mission 2) specific target market 3) control over its resources 4) its own competitors 5) a single business 6) independent plans.
ansoffs strategic opportunity matrix
overall: matches products with markets
market penetration, market development, product development, diversification
market penetration
ansoff. increase share among existing customers
market development
(ansoff) attracting new customers to existing products
product development
(ansoff) entails creation of new products for present markets
diversification
(ansoff) increasing sales by introducing new products into new markets
core innovation
these decisions implement changes that use existing assets to provide added convenience to existing customers and potentially entice customers from other brands
adjacent innovation
take company’s strengths into new markets
transformational innovation
results in brand new markets, products and businesses. new assets for breakthroughs
portfolio matrix
tool for allocating resources among products or sbus on basis of relative marker share and market growth rate (boston consulting group)
star
(portfolio matrix) business unit that is fast growing market leader
cash cow
business unit that generates more cash than it needs to maintain its market share
problem child/question mark
business unit that shows rapid growth but poor profit margins
dog
business unit w/ low growth and small market share
build
if an organization has SBU that can be a star, give up short term profits and achieve long term goals
hold
if SBU is cash cow, keep it like that and preserve the market share for the cash flow coming
harvest
sbus that are stars- stop short term cash return w/o concern for long term
divest
get rid of broke low share sbus
planning
process of anticipating future events and determine strategies to achieve organizational objectives in future
marketing planning
designing activities related to marketing objectives and changing marketing environment
mission statement
words and sentences of firms business based on careful analysis of benefits sought by present and potential customers and analysis of existing and anticipated environmental conditions. ESTABLISHES BOUNDARIES FOR ALL OBJECTIVES, DECISIONS, STRATEGIES. focuses on the markets the organization is attempting to serve
marketing myopia
defining a business in terms of goods and services rather than in terms of the benefits customers seek
SWOT analysis
S: strength, W: weaknesses, E: external opportunities, T: threats.
environmental scanning
marketing managers must analyze aspects of marketing environment through this. collection and interpretation of info about forces events and relationships external environment that may affect future of organization and implementation of marketing plan
competitive advantage
3 types 1- cost, 2- product/service differentiation, 3- niche.
niche competitive advantage
seeks to target and effectively serve a single segment of the market- good for single companies with limited resources that potentially face giant competitors
competetive advantage
set of unique features of a company and its products that are percieved by the target market as significant and superiort to those of competition
cost competitive advantage
being low cost competitor in an industry while maintaing satisfactory profit margins
experience curves
curves that show decling costs at predictable rate as experience with product increases
sustainable competitive advantage
advantage that cannot be copied by competition
marketing strategy
activities of selecting and describing 1+ target marketings and developing and maintaing a marketing mix which will produce mutually satisfying exchanges with target markets
market opportunity analysis MOA
description and estimation of size and sales potential of market segments that are of interest to the firm and the assesment of key competitors in these market segments
marketing mix
blend of PRODUCT PLACE (distribution) PROMOTION and PRICING strategies designed to product mutually satisfying exchanges with a target market
implementation
process that turns marketing plan into action assignments and assures these were accomplished in a way which is like the plans objectives.
evaluation
has marketing objectives been achieved
control
provides mechanisms for evaluating marketing results in light of the plan’s objectives and for correcting actions
marketing audit
thorough systematic and periodic evaluation of objectives strategies and structure of marketing organization