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Flashcards covering key concepts from business studies lecture notes.
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Customer needs
Price
Quality
Choice
Convenience
Choice
Range of products means wider audience
Convenience
Save customers time and effort eg. location of store
Importance of identifying+understanding customers
generating sales(in order to survive)
business survival(must find customer needs/wants)
Purpose of market reserach
Identify and understand customer needs
Identify gaps in market
Reduce risk
Methods of market research
Primary-survey
secondary-internet