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A set of 30 vocabulary flashcards to reinforce understanding of key marketing concepts for exam preparation.
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Segmentation
Dividing the market by demographics, geography, psychographics, and behavior.
Targeting
Selecting the market segments to enter based on opportunity and fit.
Positioning
Defining how you want your product or brand to be perceived in the minds of the target audience.
Differentiation
Creating a distinct offering with unique benefits or features that appeal to your target segment.
Marketing Mix
The combination of the four Ps: Product, Price, Place, and Promotion.
Four Ps
Product, Price, Place, and Promotion; the key elements of a marketing strategy.
Customer Value
The perceived benefits and satisfaction a customer derives from a product or service.
Behavioral Segmentation
Dividing a market based on behaviors such as buying patterns or usage rates.
Demographic Segmentation
Segmenting a market based on characteristics like age, gender, income, and education.
Psychographic Segmentation
Segmenting based on social class, lifestyle, or personality traits.
Market Intermediaries
Firms that help in the distribution of products to consumers.
Market Research Process
Defining the problem, developing the research plan, collecting data, and analyzing findings.
Exploratory Research
Gathering preliminary information to help define the problem.
Descriptive Research
Describing market and consumer characteristics.
Causal Research
Testing hypotheses about cause-and-effect relationships.
A-B Testing
A research method comparing the effectiveness of two or more marketing strategies.
Value Delivery Network
The interconnected network of firms working together to deliver customer value.
Green Marketing
Marketing efforts that are designed to promote environmentally friendly products.
Maslow's Hierarchy of Needs
A psychological theory that categorizes human needs into a hierarchy from physiological to self-actualization.
Undifferentiated Marketing
Targeting the whole market with one offer.
Differentiated Marketing
Targeting several different market segments with separate offers for each.
Concentrated Marketing
Targeting a large share of a smaller market segment.
Micromarketing
Tailoring products and marketing programs to suit the tastes of specific individuals and locations.
Local Marketing
Tailoring brands and promotions to meet local customer needs.
Individual Marketing
Tailoring products to meet the needs of individual customers.
Competitive Advantage
The attributes that allow a company to outperform its competitors.
Brand Engagement
The emotional connection between a brand and its customers.
Purchase Behavior
What the buyer buys, when, where, and how much.
Buyer Decision Process
Stages a consumer goes through when making a purchase decision.
Customer Insight Communities
Panels of customers providing ongoing feedback and insights.
Marketing Intelligence
The collection and analysis of publicly available information about competitors.
Marketing Planning
The process of developing strategies to meet marketing objectives.
Social Responsibility
The obligation of marketers to act in the best interests of society.
Natural Environment Trends
Shifts in societal consideration of environmental impact affecting marketing strategies.