Marketing Concepts Review

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A set of 30 vocabulary flashcards to reinforce understanding of key marketing concepts for exam preparation.

Last updated 9:53 PM on 3/18/26
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34 Terms

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Segmentation

Dividing the market by demographics, geography, psychographics, and behavior.

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Targeting

Selecting the market segments to enter based on opportunity and fit.

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Positioning

Defining how you want your product or brand to be perceived in the minds of the target audience.

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Differentiation

Creating a distinct offering with unique benefits or features that appeal to your target segment.

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Marketing Mix

The combination of the four Ps: Product, Price, Place, and Promotion.

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Four Ps

Product, Price, Place, and Promotion; the key elements of a marketing strategy.

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Customer Value

The perceived benefits and satisfaction a customer derives from a product or service.

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Behavioral Segmentation

Dividing a market based on behaviors such as buying patterns or usage rates.

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Demographic Segmentation

Segmenting a market based on characteristics like age, gender, income, and education.

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Psychographic Segmentation

Segmenting based on social class, lifestyle, or personality traits.

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Market Intermediaries

Firms that help in the distribution of products to consumers.

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Market Research Process

Defining the problem, developing the research plan, collecting data, and analyzing findings.

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Exploratory Research

Gathering preliminary information to help define the problem.

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Descriptive Research

Describing market and consumer characteristics.

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Causal Research

Testing hypotheses about cause-and-effect relationships.

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A-B Testing

A research method comparing the effectiveness of two or more marketing strategies.

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Value Delivery Network

The interconnected network of firms working together to deliver customer value.

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Green Marketing

Marketing efforts that are designed to promote environmentally friendly products.

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Maslow's Hierarchy of Needs

A psychological theory that categorizes human needs into a hierarchy from physiological to self-actualization.

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Undifferentiated Marketing

Targeting the whole market with one offer.

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Differentiated Marketing

Targeting several different market segments with separate offers for each.

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Concentrated Marketing

Targeting a large share of a smaller market segment.

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Micromarketing

Tailoring products and marketing programs to suit the tastes of specific individuals and locations.

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Local Marketing

Tailoring brands and promotions to meet local customer needs.

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Individual Marketing

Tailoring products to meet the needs of individual customers.

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Competitive Advantage

The attributes that allow a company to outperform its competitors.

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Brand Engagement

The emotional connection between a brand and its customers.

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Purchase Behavior

What the buyer buys, when, where, and how much.

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Buyer Decision Process

Stages a consumer goes through when making a purchase decision.

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Customer Insight Communities

Panels of customers providing ongoing feedback and insights.

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Marketing Intelligence

The collection and analysis of publicly available information about competitors.

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Marketing Planning

The process of developing strategies to meet marketing objectives.

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Social Responsibility

The obligation of marketers to act in the best interests of society.

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Natural Environment Trends

Shifts in societal consideration of environmental impact affecting marketing strategies.

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