Emotions & Emotional Intelligence

Aka... E&EI!

What are emotions in general?

A complex psychophysiological process that manifests as obvious, short-lived, and intense reactions that depend on the situation. They guide people in facing problems that go beyond intellect.

What are emotions according to De Guzman et al. in 2012?

They involve physiological arousal (e.g. a racing heart, cold sweat), expressive behaviors (.e.g. smiling or frowning), and conscious understanding (recognizing and articulating feelings).

What are emotions according to Goleman in 1995?

They offer a distinctive readiness to act, pointing us in different directions that work well time and time again.

What are feelings?

Subjective experiences that arise from emotions, influenced by personal beliefs.

What are moods?

Sustained, less intense emotional states, that are extended over time.

What are the Functions of Emotions?

1. Preparation for action. They are the link between external events and behavioral responses

2. Shaping our future behavior as reinforcement

3. Helps regulate social interaction and allows observers to better understand us

What do facial expressions do for us?

They let us judge hostility or friendliness in a person, and allow us to communicate our intentions to others.

What are Rubert Plutchnik’s Main 8 Emotions?

1. Anger

2. Fear

3. Sadness

4. Disgust

5. Surprise

6. Anticipation

7. Trust

8. Joy

What is emotional intelligence in general?

The ability to understand, use, and manage emotions well. Can help build stronger relationships, make good decisions, and deal with difficult situations.

What is emotional intelligence according to Bar-On in 2005?

The ability of a person to understand and express himself, to understand and relate well with others and to successfully cope with the demands of daily life.

How do you manage your emotions?

1. Be aware of them

2. Understand how others feel and why

3. Manage emotional reactions

4. Choose your mood

What are the three types of responses under emotional intelligence?

1. Passive (weak expression or lack thereof)

2. Aggressive (threatening, sarcastic, humiliating, etc.)

3. Assertive (what you want and feel without putting another down)