CompTIA Network + Documentation and Processes

IT Governance

Used to provide a comprehensive security management framework for the organization

Policy

Defines the role of security inside of an organization and establishes the desired end state for that security programs

Standard

Implements a policy in an organization

Baseline

Creates a reference point in network architecture and design

Guideline

Recommended action that allows for exceptions and allowances in unique situations

Procedure

Detailed step-by-step instructions created to ensure personnel can perform a given task or series of actions

Physical Network Diagram

Shows the actual physical arrangement of the components that make up the network

Logical Network Diagram

illustrates the flow of data across a network and shows how devices communicate with each other

Wiring Diagram

Labels which cables are connected to which ports

Radio Frequency (Wireless) Site Survey

Planning and designing a wireless network to deliver the required wireless solution

Wired Site Survey

Determines if a site has the right amount of power, space, and cooling to support a new upgrade or installation

Audit and Assessment Report

Delivered after a formal assessment has been conducted

Baseline Configurations

Set of specifications for an information system, or a configuration item within a system, that has been formally reviewd and agreed on

Asset Management

Systematic approach to the governance and realization of value of things over their life cycle

IP Address Management (IPAM)

Methodology and suite of tools used to plan, track, and manage the IP address space in a network infrastructure

Non-Disclosure Agreement (NDA)

Defines what data is confidential and cannot be shared outside of a relationship

Memorandum of Understanding (MOU)

Non-binding agreement between two or more organizations to detail what common actions they intend to take

Service-Level Agreement (SLA)

Documents the quality, availability, and responsibilities agreed upon by a service provider and a client

Legacy Operating System

Product that is no longer supported

Change Management

Orchestrated strategy to transition from an existing state to a more desirable future state

Change Advisory Board (CAB)

Body of representatives form various parts of an organization that is responsible for evaluation of any proposed changes

Change Owner

Individual or team that initiates the change request

Stakeholder

Any person who has a vested interest in the proposed change

Impact Analysis

Integral part of change management process that involves understanding the echang’s potential fallout

Configuration Management

Focuses on maintaining up-to-date documentation of a network’s configuration

Create a Baseline

Collection of data under normal operating conditions

Cable Management

Process of documenting the network’s existing cable infrastructure

Network Documentation

Document the network appropriately

Patch Management

Involves planning, testing, implementing, and auditing of software patches

Planning

Tracks available patches and updates and determines how to test and deploy each patch

Testing

Tests any patch received from a manufacturer prior to automating its deployment through he network

Implementing/Implementation

Deploys the patch to all of the workstations and servers that require it

Auditing

Scans the network and determines if the patch was installed properly and if there are any unexpected failures that may have occurred