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Employee Performance
This is defined as how well or poorly a person executes their job duties and responsibilities.
Employees
Who drives a company forward?
High performers
What type of employees can help a company achieve its goals faster?
Low performers
What type of employees can potentially cause problems for the company?
Purposes Appraisal
What is the formal opportunity to analyze your performance at work?
Performance Appraisals
What provides feedback to employees about quantity and quality of job performance?
Self-development
A purpose of performance appraisal where individuals get feedback on their strengths and weaknesses as seen by others and can initiate self-improvement programs.
Training and Development
A purpose of performance appraisal where managers identify the areas in which employees lack critical skills for either immediate or future performance.
Graphic Rating Scales
A technique of performance appraisal where the evaluator is asked to rate the employee by assigning a number or rating on each of the dimensions.
Critical Incident Technique
What method provides useful information for appraisal interviews, and managers and subordinates can discuss specific incidents?
Behavioral Observation Scales
What method is used to measure the frequency of a behavior, reduce bias, and develop a single ideal behavior?
Halo Effect
What source of error occurs when the evaluator allows a single trait, outcome, or consideration to influence other measures of performance?
Recency Error
What source of error occurs when evaluators focus on an employee’s most recent behavior in the evaluation process?
Central Tendency Error
What source of error occurs when a manager or evaluator rates most employees as average or near the middle of the rating scale, regardless of their actual performance?
Stereotyping
What error occurs when the rater makes performance judgments based on the employee’s characteristics rather than the employee’s actual performance?
Job description
What does a job analysis produce?
Job description
What outlines the tasks, duties, and responsibilities of a role?
Job specification
What document specifies the qualifications and requirements for a position?
Work Environment
What process ensures job descriptions align with changing business needs?
Performance criteria
What outlines the standards for assessing job performance?
Internal/Internal Source
What type of recruitment consists the sources of transferring. promoting and reemployment?
Employee Recruitment/Recruitment
Which of these employment processes oversees the finding and acquiring potential applicants for job openings?
Employment Selection/Selection
What employment process identifies the qualified candidate who will be the best fit in a job?
External/External Source
Which of the following recruitment sources does referrals belong?
Employment Placement/Placement
What employment process allocates and absorbs the applicant into the workplace?
Screening Interview
A brief job interview to determine whether the applicant you’re speaking to is qualified.
Unstructured Interview
A job interview where the interviewer does not follow a pre-determined set of questions or standardized format
Panel Interview
A type of interview where a candidate is interviewed by multiple interviewers simultaneously. This format is used to evaluate a candidate from different perspectives and to ensure a comprehensive assessment.
Behavioral Interview
A type of interview that focuses on how a candidate has behaved in past situations to predict their future performance. It is based on the premise that past behavior is the best indicator of future behavior in similar situations.
Video Screening Interview
Type of screening interview using a videoconferencing service like Zoom, Skype, or Google Meets