Small Group Communications

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17 Terms

1
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As group size increases, __________ increases.

complexity

2
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Communication is the __________ process in which people simultaneously create, interpret, and negotiate an interaction.

transactional

3
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What does bypassing refer to in communication?

When two or more people think they have the same meaning for a word or phrase, but do not.

4
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Denotative meaning refers to the __________ definition of a word.

objective

5
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Nonverbal communication is considered to be more __________ compared to verbal communication.

powerful

6
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The goal of communication is to achieve __________ meaning.

shared

7
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What are the three main components of problem solving?

An undesirable situation, a desired situation or goal, and obstacles to change.

8
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The Procedural Model of Problem Solving (P-MOPS) includes __________, generate possible solutions, evaluate possible solutions, and choose best solution.

describe and analyze the problem

9
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Conflict is an expressed struggle between at least two independent parties who perceive __________ goals.

incompatible

10
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According to the myths of conflict, it is believed that conflicts represent a misunderstanding or __________ in communication.

breakdown

11
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In public speaking, __________ refers to speaking with little to no preparation.

impromptu

12
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The best public speaking approach is called __________, where one is well prepared and personable.

extemporaneous

13
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What is a common myth regarding conflict management?

Conflict is harmful to a group and should be avoided.

14
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The five styles of conflict management include competition, avoidance, accommodation, collaboration, and __________.

compromise

15
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In the context of creative thinking, __________ means the use of imagination and intuition to devise innovative solutions.

idea generation

16
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Bad delivery in public speaking can include being __________ or using filler words.

monotone

17
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The introduction of a speech should open with an __________ to grab the audience's attention.

impact