Small Group Communications

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17 Terms

1

As group size increases, __________ increases.

complexity

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2

Communication is the __________ process in which people simultaneously create, interpret, and negotiate an interaction.

transactional

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3

What does bypassing refer to in communication?

When two or more people think they have the same meaning for a word or phrase, but do not.

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4

Denotative meaning refers to the __________ definition of a word.

objective

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5

Nonverbal communication is considered to be more __________ compared to verbal communication.

powerful

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6

The goal of communication is to achieve __________ meaning.

shared

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7

What are the three main components of problem solving?

An undesirable situation, a desired situation or goal, and obstacles to change.

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8

The Procedural Model of Problem Solving (P-MOPS) includes __________, generate possible solutions, evaluate possible solutions, and choose best solution.

describe and analyze the problem

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9

Conflict is an expressed struggle between at least two independent parties who perceive __________ goals.

incompatible

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10

According to the myths of conflict, it is believed that conflicts represent a misunderstanding or __________ in communication.

breakdown

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11

In public speaking, __________ refers to speaking with little to no preparation.

impromptu

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12

The best public speaking approach is called __________, where one is well prepared and personable.

extemporaneous

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13

What is a common myth regarding conflict management?

Conflict is harmful to a group and should be avoided.

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14

The five styles of conflict management include competition, avoidance, accommodation, collaboration, and __________.

compromise

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15

In the context of creative thinking, __________ means the use of imagination and intuition to devise innovative solutions.

idea generation

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16

Bad delivery in public speaking can include being __________ or using filler words.

monotone

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17

The introduction of a speech should open with an __________ to grab the audience's attention.

impact

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