Patient care diversity

Ethnicity

Refers to a group of people who share a common cultural heritage, language, ancestry, or traditions.

Culture

Share beliefs, customs, language, and behaviors of A group.

A way a group of people live think communicate and relate to the world around them.

Cultural diversity

Variety of culture or ethnic groups within society

Includes ways of thinking behaving, and understanding the world

Each Cultural group may view health, illness, and treatment differently

Biculturalism

Involves balancing both cultures

Assimilation

Involves replacing one culture with another

Bias

A preference for or against a person, group, or idea often without realizing it

Bias can lead to unequal care or unintentional, disrespect

May cause us to spend more time show more patience, or give better explanations to some patients over others.

Why does bias matter?

Explicit bias

Conscious intentional, beliefs, or attitudes towards a group

implicit bias

Unconscious automatic assumptions about a group

Prejudice

Negative attitude towards a person or group formed without adequate knowledge based on feeling feelings and stereotypes

Reduced quality of care

Patient distrust

Health disparities

Poor communication

Legal and ethical violations

How prejudice impacts healthcare

Ethnocentrism

The tendency to view one’s own culture as right and other cultures as wrong or inferior.

Judging a patient’s religious practices

Disapproving of a patient’s use of home remedies

Examples of ethnocentrism

Stereotype

General idea of assumption about a group that is unfairly applied to individuals in that group

Belief that everyone in a group act the same way without getting to know the individual

Racism

Belief that one race is inherently , superior or inferior to others

Discrimination

Unjust or prejudicial treatment of individual based on certain characteristics, such as race, ethnicity, gender, age, religion, or sexual orientation

Cultural competency

Possessing a set of attitudes, congruent behaviors, and policies and enabling effective work and cross, cultural environment