ILRID 1525: conflict and fairness

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24 Terms

1

distributive fairness

A distribution of resources is "fair" if any deviation from equality is justified by need or merit.

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2

need

Those with greater need should be favored relative to those with lesser need.

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3

merit

Merit ("Deservingness") ■ Potential: Those with the greater potential to make a contribution should be favored. ■ Effort: Those who have made greater effort should be favored relative to those who have not. ■ Contribution: Those who have made greater actual contributions should be favored. ■ Efficacy: Those for whom the resources are the most suited should be favored relative to those for whom the resources are less suited. ■ Rights: Those w/ entitlements should be favored relative to those w/o.

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4

pros and cons of distributive fairness

- Equality
Pro: Fosters group cohesion; avoids subjective calculus and contestation of need and merit
Con: Social loafing and inefficiencies
- Need
Pro: Supports individual members and chance circumstances
Con: Particularly de-motivating
- Merit
Pro: When tied to potential, effort, or contribution, encourages production • Con: Divisive and increases conflict and competition

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5

equality

pros: Non-biased: Not biased by race, sex, income, geographical distance from organ
objective criteria: principle is easier to uphold because no questions about who is worthy and who should decide worthiness
cons: non bias is bias

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6

functional conflict

conflict that supports the goals of the group and improves its performance

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7

dysfunctional conflict

conflict that hinders group performance

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8

relationship conflict

conflict based on interpersonal relationships

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9

task conflict

conflict over content and goals of the work

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10

process conflict

conflict over how work gets done

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11

dyadic conflict

conflict that occurs between two people

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12

intergroup conflict

conflict that occurs between different groups or teams

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13

intragroup conflict

conflict that occurs within a group or team

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14

perceived conflict

awareness by one or more parties of the existence of conditions that create opportunities for conflict to arise

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15

felt conflict

emotional involvement in a conflict that creates anxiety, tenseness, frustration, or hostility

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16

intentions

decisions to act in a given way

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17

negotiation

a process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them

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18

distributive bargaining

negotiation that seeks to divide up a fixed amount of resources; a win-lose situation

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19

fixed pie

the belief that there is only a set amount of goods or services to be divvied up between the parties. a fixed pie leads to distributive bargaining

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20

integrative bargaining

negotiation that seeks one or more settlements that can create a win-win solution

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21

BATNA

the best alternative to a negotiated agreement; the least the individual should accept

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22

mediator

one who reconciles opposing groups

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23

arbitrator

A third party to a negotiation who has the authority to dictate an agreement.

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24

conciliator

a trusted third party who provides an informal communication link between the negotiator and the opponent

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