INTRO TO LAB

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43 Terms

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Menagement

Art of Conducting and directing

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Manu agere

To lead by hand

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Planning

Deciding what needs to happen in future & generating plans for action

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Organizing

Making optimum use of resources required to enable the successful carrying out of plans

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Staffing

Job analyzing, recruitment, and hiring individuals for appropriate jobs

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Leading

Determining what needs to be done in a situation and getting people to do it

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Controlling

Checking progress against plans

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Management

a process and a systematic way of doing things

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Management theories

Concepts surrounding recommended management strategies which may include tools such as frameworks or guidlines that can be implemented in moredern organizations

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Scientific Management Theory

Attempts to apply method of cause and effect analysis used in study of natural phenomena to examination of business enterprises

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Frederick Taylor

Father of Scientefic Management

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1856-1915

Frederick Taylor Year

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Scientefic management

Systematic study of the relationships between people and tasks for the purpose of redesigning the work process for higher efficiency

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Frank and Lillian Gilberth

Redefined Taylor’s work and made many improvements to the methodologies of time and motion studies

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1878-1972

Frank and Lillian Gilberth

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Frank and Lillian Gilberth

Also studied worker related fatigue problems caused by lighting, heating, and design of tools and machines

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Henry L. Gantt

Emphasized the need for developing a mutuality of interest between management and labor “harmonius cooperation”

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1861-1919

Henry L. Gantt year

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Henry Fayol

Introduced the concept of management should be an orderly process of tasks and duties

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1841-1925

Henry Fayol Year

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Bureaucratic management theory

Examines organizational aspects of the company and its workflow to explain how institutions function and how to improve their structural process

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Behavioral Management Theory

Focus on performace and interaction of people in organizations

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Behavioral Management Theory

Study of how managers should behave to motivate employees and encourage them to perform

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Elton Mayo

Helped lay foundation for Human Relation Movement where social aspects are considered important worker productivity

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1880-1949

Elton Mayo Year

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Hawthorne Studies

Initial atudy examined how economic incentives and physical conditions affected worker output

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Hawthorne effect

Occurs when individuals adjust their behavior due to being watched or observed

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1868-1933

Mary Follett Year

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Mary Parker Follett

Mother of Modern Management

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1906-1964

Douglas Mcgregor Year

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Douglas Mcgregor

Wrote about Theory X and Theory Y in kaye 1950s and early 1960s

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Theory X and Theory Y

Describe divergent managerial beliefs about what motivated employees and has had a profiund influence on fields like management, organizational studies

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Systems Theory

Foundation of Organizational Development

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Systems Theory

Views the organization as open system made up of interralated and interdependent parts that interact as sub systems

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1901-1972

Ludwing Von Bertalanffy Year

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Ludwig Von Bertalanffy

Recognized the need of any organization to interact with its external environment to survive

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Contingency theory

Basic premise that there is no one best way to lead an org

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Fred Fiedler

Contingency theory

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1922-2017

Fred Fiedler Year

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Quantitative Approach

Approach to management that uses rigorous quantitative techniques to maximize use of organizational resources

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Operations management

Techniques to analyze all aspects of production system

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Tota Quality Management

Focus on improving quality throughout organization

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Management Information System

Field of management that focuses on designing and implementing computer based information system for use by management