Chapter 24: Protecting Consumers
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Last updated 4:32 PM on 7/19/22
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18 Terms
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Legal monopoly
A(n) ________ is a company that is allowed to operate without competition.
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Federal Trade Commission Act
The ________ protects consumers from false and misleading advertising with truth- in- advertising laws.
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business community
The ________ protects consumers by providing information.
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Better Business Bureau
The ________ is a nonprofit organization that collects information on local businesses and handles complaints.
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State public utilities commissions
________ regulate the rates charged by electric, gas, and water companies.
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UCC
The ________ protects the economic interests of buyers and sellers in contracts.
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Recall
A(n) ________ is an order to take back and repair or replace a product that has defective parts.
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US government
The ________ allows businesses to compete in the marketplace with relative freedom.
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Uniform Commercial Code
The ________ is a group of laws that regulate commercial business transactions.
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Customer service representative
A(n) ________ can answer questions or help resolve problems.
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Fair Packaging and Labeling Act
The ________ requires that manufacturers labels truthfully list all ingredients and raw materials used in production.
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Clayton Act
The ________ of 1914 and the Robinson- Patman Act of 1936 are aimed at prohibiting price discrimination.
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Grade labels
________ indicate the level of quality of foods.
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Price discrimination
________ is the act of charging more than one price for the same product or service in different markets or to different customers.
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State licensing agencies
________ issue licenses, or legal permits to conduct business.
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Federal Trade Commission
The ________ enforces federal antitrust and consumer protection laws by investigating complaints against companies.
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The National Consumers League is the nations oldest non
profit consumer group with membership open to anyone
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The Clayton Act of 1914 and the Robinson
Patman Act of 1936 are aimed at prohibiting price discrimination
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