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Persuasion
an active attempt to change attitudes
elaboration likelihood model (ELM)
suggests that attitude change depends on how likely the person is to elaborate (process) a given message
ELM ruote to persuasion: Central
consumers process message arguments and response based on diligent processing
ELM ruote to persuasion: Peripheral
consumers process message lazily, instead relying on some peripheral cue (music, humor, source)
Self concept
summarizes the beliefs a person hold about their own attributes and how they evaluate the self on these qualities
Identity
any category label with which a consumer self-associates
Products as extended self
products often define one's self concept, so much so that a products becomes the extended self
Self/product congruence
consumers demonstrate their values or signal to others through their purchase behavior
Self image congruence models
we choose products when attributes matches the self
Personality
refers to a person's unique psychological profile and how it consistently influences the way a person responds to their environments