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a brand is
the set of exceptions, memories, stories and relationships that, taken together account for a consumer’s decision to choose one product or service over another
a brand represents
perceptions, emotions, and experiences that consumers associate with a particular product, service, or company
According to the AMA brand is
a name, term, design, symbol or any other feature that identifies one sellers good or service as distinct from those of other sellers
According to David Ogilvy a brand is
the intangible sum of products attributes: its name, packaging, and price, its history, its reputation, and the way its advertised
According to David Aaker a brand is
a set of attributes (positive or negative) that people associate with a company
David Ogilvy is considered
the father of advertising
David Aaker is considered
the father of modern branding
According to Al Ries a brand is
a singular idea or concept that you own inside a prospects mind
According to Leo Burnett a brand is
anything that leaves a mental picture of the brands identity
Differentiation
helps distinguish a product or service from its competitors
consumers are more likely to
choose and remain loyal to brands they trust
powerful branding
inspires a positive perception that guides and elevates customer choices
brand recognition
creates positive memories, increasing repeat customers and referrals
a strong brand facilitates
lasting connections and future success
brands evoke
emotions and connect with consumers on a personal level
companies that have a positive brand image are
often seen as attractive employers
successful brands can
can expand their presence into new markets or product lines
the brand acts as a framework for
growth, providing continuity and reliability
tangible
the physical aspects of the brand such as packaging, color, design, name and logo
intangible
the more emotional and psychological aspects of the brand such as customer service, reputation, brand loyalty, brand personality, values and overall feeling it evokes
logo
a unique visual symbol or design associated with the brand
logos help consumers
recognize and remember the brand
name
it serves as a fundamental identifier and is critical aspect of brand recognition
challenges in brand naming
unique, not taken by another company, easy to pronounce and spell, distinctive but not too abstract or confusing, grow with the company, wont limit future expansion or product offering
the brand naming process
naming brief
generating names
shortlisting
screening
evaluating according to strategy and goals
presenting
feedback
legal search
selecting
brand colors
contribute to brand recognition and helps establish a visual identity
brand typography
reinforces the brands visual identity
tagline/slogan
a brief and memorable phrase that encapsulates the brands essence, values or positioning
a well crafted tagline can
enhance brand recall and communicate key messages
brand imagery
the visual elements used in marketing materials, advertisements and other brand communications
brand voice/tone
includes the language, personality, and overall tone conveyed in written and spoken messages
brand personality
set of human characteristics associated with a brand
consumers attribute
human personality to brands
brand personality associations
influence consumer behavior and brand relationships
the 5 brand dimensions in the brand personality framework
sincerity, excitement, competence, sophistication and ruggedness
sincerity
down to earth, honest, wholesome and cheerful
Excitement
daring, spirited, imaginative, up to date
competence
reliable, intelligent, succesful and hard working
sophistication
upper class, charming, glamorous and feminine
ruggedness
outdoorsy, tough, masculine and western
examples of sincerity
IKEA, Heinz, Coca Cola and Johnson and Johnson
examples of excitement
red bull, nike and spotify
examples of competence
IBM and Microsoft
examples of sophistication
rolex, mercedes, tiffany and channel
examples of ruggedness
jeep, the northface, timberland and harley davidson
the dimensions in the personality framework helps brands
define their unique traits, create consistent communication, builds emotional connections with consumers, differentiates from competitors and guide design decisions
brand values
the core principles and beliefs and brand stands for
brand values guide
decision making and shape the brands identity
strong brand values should authentically, transparently and consistently reflect
your purpose, vision and values
brand purpose answers
why do you exist?
brand vision answers
what do you aspire to do? how will you achieve it?
values say
who are you? what do you believe in? how do you work?
the brand values of a brand can be related to
human rights and dignity, social and economic justice and environmental protection, restoration and regeneration
the simplicity of values
makes them easy to understand, learn, remember, and emulate solidifying the brand awareness internally and externally
brand positioning
the space a brand occupies in the mind of consumers related to its competitors
brand positioning defines
how the brand is perceived within the market
brand story
the narrative that communicates the brands story, mission and values
a compelling brand story can
engage consumers and foster sense of connection
brand architecture
the practice of expanding the brand into new product lines or categories while maintaining the integrity of the core brand
brands are not
what they say they are but what others say about them
competitive advantage
the most distinctive attribute of the brand
differentiation involves
highlighting a brands unique attributes and value proposition that sets them apart from competitors
Effective brand positioning ensures
that a brand is perceived as relevant and valuable to its target audience
relevance is how
meaningful and important a brand its to its target audience’s lives, needs and values
market differentiation helps
a brand seem different from its competitors making it easier for consumers to make choices
consumer perception
shapes how consumers perceive a brand, influencing their purchase decisions and brand loyalty
the brand positioning is mostly effectively expressed
visually through a positioning statement
a positioning statement is
like your brands elevator pitch, a clear description of the uniqueness of your product and why customers should care.
the positioning statement contains
what the brand serves, value it offers, the unique factor and the position we offer
the 4 elements of the positioning statement
describes who the target consumer is, what the service is, why you do what you do and how you fill a need in a different way compared to competitors
understanding how to position a brand effectively
in relation to competitors is crucial for success
Understanding the competitors of your brand is one of the crucial
steps to
plan and execute a successful business strategy
target market
the specific group of consumers or organizations most likely to buy your product or service
those in your target market
share common characteristics, have specific needs your product can fulfill, are likely to purchase and can be reached through marketing efforts
target audience
a specific group of people you want to reach with your message, product or service
those in your target audience
are most likely to be interested in your offering, have the means and motivations to engage, share specific characteristics and are ideal customers
the target market refers to
a wide range of people
the target audience refers to
a segmented audience
the primary intent of the target market is
to target and serve the overall market
the main goal of the target audience is
comprehending the customer persona to plan marketing and sales effort
they influence the target market
stakeholders, distributors and buyers
the final purchase decision is
dependent on the target audience
the best way to identify your target market is to
create a customer persona
customer persona
a profile of the ideal customer
competitor analysis
to identify gaps and opportunities for differentiation
tool for competitor analysis
positioning map
Analyzing competitors' positioning helps in
identifying their strengths and areas where the brand can differentiate itself
Understanding competitors' positioning reveals
opportunities for the brand to carve out a unique space in the market.
Unique Value Proposition
a concise statement that communicates the unique benefits or qualities that make a brand more appealing to its target audience.
key elements of unique value propositions
Identifying strengths, know the audience, focus on benefits and be clear and concise, memorability, authenticity, uniqueness and relevance
target audience segmentation
the process of grouping people based on characteristics
the goal of segmentation is
to allow business to deliver more personalized and targeted marketing strategies t
segmentation can lead to
increased customer satisfaction and loyalty
types of audience segmentation
demographic, psychographic, geographic and behavioral
demographic segmentation
age, gender, income, occupation and family size
psychographic segmentation
lifestyle, values, interest and personality
geographic segmentation
region, city size, population, density and climate
behavioral segmentation
usage patterns, brand interactions, and purchase decision making
process of segmentation
market research, identify segmentation variables, segmentation criteria, create segments, profiling segments, evaluate and select target segments
Market Research
Gather data on demographics, psychographics, behaviors, preferences, and
other relevant factors