APM - Ch. 7 Monitoring & Appraising Performance

Performance Appraisal

A formal review of an employee's accomplishment of job-related responsibilities and objectives, including strengths, weaknesses, and suitability for promotion.

Cascading Objectives

The process of ensuring that organizational goals are translated into position-related objectives at all levels of the organization.

SMART Objectives

Objectives that are Specific, Measurable, Attainable, Relevant, and Timely.

SWOT Analysis

A method for identifying an organization's Strengths, Weaknesses, Opportunities, and Threats.

Summative Appraisal

Assessment focused on evaluating past or current performance against necessary standards.

Formative Appraisal

Assessment aimed at future development and needs, supported by detailed planning for employee support.

Control Loop

A management tool for setting standards and monitoring performance, an endless process requiring constant adjustment.

Confidentiality

The assurance that employee performance appraisals and records are kept secure and accessed only by authorized personnel.

Upward Appraisal

A process where employees provide feedback about their manager's performance, ideally conducted anonymously.

Performance Standards

Detailed objectives for individuals or groups that must be clear, attainable, and measurable.