Report Writing & Emotional Intelligence

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16 Terms

1

7 Essentials of Report Writing

Who

What

When

Where

Why

How

Actions Taken

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2

The ability to recognize and understand emotions in yourself and others and your ability to use this awareness to manage your behavior and relationships.

Emotional Intelligence

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3

The understanding of tactics, laws, policies, community leadership priorities, and Constitutional rights.

IQ

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4

The understanding of self in creating win-win solutions through well thought out practiced social interactions.

EQ

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5

The characteristic sets of behaviors, cognitions, and emotional patterns that evolve from biological and environmental factors.

Personality

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6

HE=LRT

High Emotion = Low Rational Thought

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7

INTRApersonal Skills

Inner, adaptability

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8

INTERpersonal Skills

Outer, resilience

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9

The ability to perceive your emotions at the moment and understand your tendencies across situations.

Self Awareness

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10

The ability to recognize others’ emotions. Showing empathy enables you to have more positive relationships and minimize unproductive conflict.

Social Awareness

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11

The ability to adjust your thoughts, feelings, and behavior to unfamiliar, unpredictable, or changing conditions.

Flexibility

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12

Problem Solving Process

Define the Problem

Gather Information

Brainstorm Options

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13

Ability to bounce back from setbacks and failure, to find a silver lining and see a hopeful future.

Resilience

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14

Setbacks are temporary and positive events are permanent.

Permanence

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15

Setbacks are compartmentalized

Pervasiveness

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16

Positive events due to personal ability; negative events due to external circumstances.

Personalization

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