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Consistency
Enhances understanding and sharing of information for decision-making.
Exchanges
Involves sharing thoughts and feelings effectively.
Two-way process
Communication typically involves interaction between sender and receiver.
Verbal and non-verbal
Includes spoken, written words, gestures, posture, and body language.
Dynamic cycle
Communication uses various mediums and forms based on needs, audiences, and goals.
Pervasive
Occurs at all organizational levels—top, middle, and low—in every interaction.
Two individuals
Requires at least a sender and a receiver for communication to happen.
Organizational binding
Connects internal structures with external counterparts effectively.
Mutual Understanding
Receivers must accurately comprehend the messages sent by senders.
Objective Driven
Communication is guided by specific goals or objectives.
Foundation of Managerial Functions
Effective communication is crucial for organizational, administrative, and managerial tasks.
Sender
The person who sends the message to others
Message
The content being communicated, such as orders, opinions, feelings, or suggestions.
Transmission
The act of delivering or sharing the message or information.
Channel
Medium used to transmit the message.
Receiver
Person who receives the message from the sender.
Feedback
Response or reaction given by the receiver to the sender
Context
The setting where the communication occurs.
Interference/Noise
any factor that disrupts or hinders the effective transmission, reception, or understanding of a message
Linear Model
A one way conversation, it does not require a feedback from the receiver.
Transactional Model
both the sender and receiver are called communicators because they continuously exchange roles during communication.
Interactive Model/Convergence Model
This model is particularly relevant in the context of new media platforms such as the internet, social media, and other digital communication channels.
Berlo’s SMCR Model
Believes that the sender and the receiver must be the same level of communication.
Shannon-Weaver Model
Recognizes that the conversation has Six Steps
Barland’s Transactional Model
Complex Communicative Model, non-verbal, behavioral cues.
Physical Barriers
Natural or environmental conditions that hinder message transmission from sender to receiver.
Psychological Barriers/Mental Barriers
These barriers stem from social and personal issues of the speaker.
Cultural Barriers
involve communication issues due to conflicting values, beliefs, and traditions.
Linguistic Barriers
involve conflicts related to language an word meanings
Denotation
The literal, dictionary definition of a word.
Connotation
The emotional or implied meaning beyond the literal definition.