Oral Communication

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31 Terms

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Consistency

Enhances understanding and sharing of information for decision-making.

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Exchanges

Involves sharing thoughts and feelings effectively.

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Two-way process

Communication typically involves interaction between sender and receiver.

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Verbal and non-verbal

Includes spoken, written words, gestures, posture, and body language.

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Dynamic cycle

Communication uses various mediums and forms based on needs, audiences, and goals.

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Pervasive

Occurs at all organizational levels—top, middle, and low—in every interaction.

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Two individuals

Requires at least a sender and a receiver for communication to happen.

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Organizational binding

Connects internal structures with external counterparts effectively.

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Mutual Understanding

Receivers must accurately comprehend the messages sent by senders.

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Objective Driven

Communication is guided by specific goals or objectives.

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Foundation of Managerial Functions

Effective communication is crucial for organizational, administrative, and managerial tasks.

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Sender

The person who sends the message to others

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Message

The content being communicated, such as orders, opinions, feelings, or suggestions.

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Transmission

The act of delivering or sharing the message or information.

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Channel

Medium used to transmit the message.

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Receiver

Person who receives the message from the sender.

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Feedback

Response or reaction given by the receiver to the sender

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Context

The setting where the communication occurs.

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Interference/Noise

any factor that disrupts or hinders the effective transmission, reception, or understanding of a message

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Linear Model

A one way conversation, it does not require a feedback from the receiver.

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Transactional Model

both the sender and receiver are called communicators because they continuously exchange roles during communication.

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Interactive Model/Convergence Model

This model is particularly relevant in the context of new media platforms such as the internet, social media, and other digital communication channels.

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Berlo’s SMCR Model

Believes that the sender and the receiver must be the same level of communication.

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Shannon-Weaver Model

Recognizes that the conversation has Six Steps

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Barland’s Transactional Model

Complex Communicative Model, non-verbal, behavioral cues.

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Physical Barriers

Natural or environmental conditions that hinder message transmission from sender to receiver.

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Psychological Barriers/Mental Barriers

These barriers stem from social and personal issues of the speaker.

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Cultural Barriers

involve communication issues due to conflicting values, beliefs, and traditions.

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Linguistic Barriers

involve conflicts related to language an word meanings

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Denotation

The literal, dictionary definition of a word.

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Connotation

The emotional or implied meaning beyond the literal definition.