Review Flashcards on Hybrid Work and Management

Flashcards to review key concepts from the lecture on hybrid work, collaboration, and management roles.

What is a Zero-Hours contract?

A type of employment where the employer does not guarantee a set number of working hours.

What is Holacracy?

A system where everyone manages their tasks within the community and communication mainly occurs online, without designated leaders.

Give some examples of Non-Managerial tasks?

Baristas making coffee and salespeople assisting customers.

What are some responsibilities of Managers?

Overseeing tasks, providing support, and analyzing processes.

According to Robert Katz's Management Model, what are the three key management skills?

Technical, Conceptual, and Interpersonal Skills.

What is Efficiency?

Focusing on maximizing results from available resources.

What is Effectiveness?

Focusing on personalized services and detailed attention to quality.

What is a Facilitator?

Helps people perform at their best.

What are the key aspects of a manager's Interpersonal Role, according to Henry Mintzberg?

Building relationships, representing the organization, and maintaining external contacts.

What are the key aspects of a manager's Informational Role, according to Henry Mintzberg?

Tracking developments, sharing internal information, and communicating externally.

What are the key aspects of a manager's Decisional Role, according to Henry Mintzberg?

Identifying and executing opportunities, managing unexpected problems, and creating win-win scenarios.

What essential skills are required for the Monitor role?

Gathering relevant information and analyzing data to derive insights.

What does the Operator role entail?

Being social and collaborative, especially in service contexts.

What is Delegation?

Entrusting tasks to others.

What is the key task of a Mediator role?

Finding common ground between conflicting parties.

What is a Digital Nomad?

A person working online while staying in another country.

What are some ways AI is being used in HR?

Saving money, saving time, expediting the process of job candidate selection.

What is Glassdoor?

A platform to gain insight on the employee experience from other employees.