STRATEGIES TO AVOID COMMUNICATION BREAKDOWN - ORAL COM Q1

COMMUNICATION BREAKDOWN

It is defined as a failure to exchange information, resulting in a lack of communication.

PHYSICAL BARRIER

The environmental and natural condition that act as a barrier in communication in sending message from sender to receiver. Barriers like doors, walls, distance, etc. do not let the communication become effective. The barriers are less if the proximity of the sender and the receiver is high and less technologies are required.

Ex: Disturbance in hearing due to thunders, telephone call disconnection, problems in television reception, message not being sent in chat, etc.

LINGUISTIC BARRIER

Arises due to differences in languages, words meaning or pronunciation.

CULTURAL BARRIER

Refers to the way a person responds in a communication situation affected by personal norms and traditions.

PSYCHOLOGICAL BARRIER

This is the influence of psychological state of the communicators (sender and receiver) which creates an obstacle for effective communication. Communication is highly influenced by the mental condition that the communicators are in and is disturbed by mental disturbance. If the people involved in communication are not emotionally well, they will not be able to communicate properly.

COMPLETENESS

essential to the quality of the communication process in general. Hence, communication should include everything that the receiver needs to hear for him/ her to respond, react, or evaluate properly.

CONCISENESS

does not mean keeping the message short, but making it direct or straight to the point. Insignificant or redundant information should be eliminated from the communication that will be sent to the recipient.

CONSIDERATION

To be effective, the speaker should always consider relevant information about his/her receiver such as mood, background, race, preference, education, status, and needs, among others. By doing so, he/she can easily build rapport with the audience.

CONCRETENESS

Effective communication happens when the message is concrete and supported by facts, figures, and real-life examples and situations. In this case, the receiver is more connected to the message conveyed.

COURTESY

The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his/her receivers. Being courteous at all times creates a positive impact on the audience.

CLEARNESS

implies the use of simple and specific words to express ideas. It is also achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience.

CORRECTNESS

eliminates negative impact on the audience and increases the credibility and effectiveness of the message.