Fiszki: Outsourcing & offshoring. + Homework. | Quizlet

Outsource

if a company __________ work, it employs another organization to do it rather than using its own employees

subcontractor

an outside person or organization that does work for an organization that might normally be done within it

Outsource

if a company __________ work, it employs another organization to do it rather than using its own employees

subcontractor

an outside person or organization that does work for an organization that might normally be done within it

carry out

to perform or complete a job or activity; to fulfill

in-house

Something that is done __-_____ is done within an organization or business by its employees rather than by other people:

an __-_____ training scheme

All our advertising material is designed __-_____.

non-core

a ___-____ activity, business, etc. is one that a company does not really need or consider the most important:

Volvo sold its ___-____ businesses to focus on cars and trucks.

core competence

something that a company does very well and that makes it better than other companies:

Their ____ ___________ is buying other companies and making more of their assets than their previous owners did.

competency

an important skill that is needed to do a job

competitive edge (comparative advantage)

przewaga konkurencyjna///the fact that a company has an advantage over its competitors:

The low overheads of the company gave it a ___________ _____ over other retailers.

The business needs to innovate in order to maintain a ___________ _____.

subcontract

to pay an outside person or organization to do work that might normally be done within an organization:

If it is a large contract, the consultant may ___________ parts of it.

The plane maker wants flexibility to ___________ overseas as part of its cost-cutting efforts.

farm sth out to smn

to employ another company or person to do work for you rather than doing it yourself:

Factory assembly is usually the step in the manufacturing process that is ____ ___ __ lower-cost firms.

transaction cost

an amount paid in order to buy or sell something in addition to the price of the thing itself, for example legal costs:

If you move often, hefty ___________ ____ can wipe out any gains.

There are ___________ ____ of about 7%.

expertise

a high level of knowledge or skill:

We admired the _________ with which he prepared the meal.

capability

the ability or power to do something:

Firms with stronger technological __________ are more likely to realize e-commerce value.

They have the __________ to double their exports.

Many retailers are struggling because they expanded beyond their __________.

corporate culture

the beliefs and ideas that a company has and the way in which they affect how it does business and how its employees behave:

Because of differences in _________ _______, the merger between the two companies proved disastrous.

It was an innovative company, which rejected the traditional ideas of what a _________ _______ should be like.

Information Technology (IT)

the science and activity of using computers and software to store and send information

warehousing

the activity of storing something in a ___________ (= a large building for storing things before they are sold):

The company has sold its ___________ and distribution operation.

Transportation and ___________ supported 65,000 jobs.

offshore

used to describe companies or investments that are based in a country that is not the home country and that has lower tax, weaker laws, etc.

offshoring

the practice of a company having work done in another country, often because costs are lower there:

__________ is not always the best option for a company.

Business Process Outsourcing (BPO)

the activity of paying another company to deal with tasks such as keeping accounts and paying employees:

The company provides ________ _______ ___________ (___) services.

back office

the part of a business company that is concerned with running the company and that does not deal directly with customers or the public :

I worked for several years as an administrator in the ____ ______ of a large corporation.

We provide ____-______ services for several companies.

purchasing

(back office outsourcing)

the activity of buying goods and services from a company:

payroll

(back office outsourcing)

a list of the employees of a company showing how much each one earns:

The company is growing fast, and increasing the number of staff on its _______.

invoice

(back office outsourcing)

a document that lists things provided or work done, gives their cost, and asks for payment

front office

the part of a company, bank, etc. that deals directly with customers:

Between the _____ ______ where deals are struck and the back office where deals are settled, new jobs are being created.

Some former athletes stay in sports, coaching, managing, scouting, or in the _____ ______

customer-facing service

(front office outsourcing)

service dealing directly with customers

technical support

(front office outsourcing)

an advice service provided by a computer company, often by phone, for customers who have bought a product and are having problems using it. The department providing this service is also called __________ _______

marketing

(front office outsourcing)

he business activity that involves finding out what customers want, using that information to design products and services, and selling them effectively

Knowledge Process Outsourcing (KPO)

the outsourcing of core, information-related business activities

knowledge workers

an employee whose job involves developing and using knowledge rather than producing goods or services:

Advanced economies are service-based, with labor markets split between highly skilled _________ _______ and low-skilled service workers.

cost savings

the fact of saving money, or of spending less money than was planned:

In the present economic climate ____ _______ is vital to profitability.

globalize

to begin operating internationally:

Satellite broadcasting is helping to ___________ television.

As the economy develops, it will continue to ___________.

comparative advantage

The ability of an individual, firm, or country to produce a good or service at a lower opportunity cost than other producers.

A person has a ____________ ___________ at producing something if he can produce it at lower cost

than anyone else.

gofer (informal)

chłopiec na posiłki///someone who carries messages etc for their employer

A _____ has to do various small and usually boring jobs for other people.

tax code

the combination of 3 digits and a letter assigned to each person and

used by the employer or pension provider to calculate the amount of tax to deduct from one's pay or pension.

Your employer or pension provider uses your ___ ____ to work out how much tax

to take from your pay or pension.

errands

a short journey in order to do something for someone, for example delivering or collecting something for them

I seemed to spend my life running _______ for people.

lower-value goods

items that normally require considerably little management

effort

Office supplies and machine lubricants are considered standardized ______-_____ ______ in a

company.

tenure

to employ somebody or something

She was _______ in the leading publishing house as a main editor after she published her book.

odd jobs

small jobs of different types

I've got a few ___ ____ to do this weekend.

crunch

a difficult situation caused by a lack of something, especially

money or time

Cost cutting had enabled the organization to survive a previous cash ______.

hedge-funders

sophisticated investors, who invest their money in very risky but promising great rewards investment vehicles

Among ______-_______ one can find oil sheikhs, heirs, and other luxury people.

deduction

the process of taking away an amount from a total

After ___________ for tax etc, your salary is about £700 a month.

classism

the viewing of society as being composed of distinct classes

In the past many societies were plagued by racism and ________.

down the drain

If ____ or ______ is or goes _____ __ _____, it is spoiled or wasted:

Buying that old car is just pouring _______ ____ ___ _____

opportunity cost

a benefit, profit, or value of something that must be given up to acquire or achieve something else

___________ _____ are fundamental costs in economics, and are used in computing cost benefit analysis of a project.

tedious

continuing for a long time, not interesting, boring

The work in the coal mine was tiring and _______.

humdrum

boring and ordinary, and having no variety or interest

Many people are depressed with a _______ existence; all work and no play.

scrub

to rub something hard, especially with a stiff brush, in order to clean it

She was on her hands and knees and ______ the floor.

in a pinch

Something that you can do __ _ _____ can be done if it is really necessary, but it will be difficult, not perfect, or not what you would really like.

If you're __ _ _____, I'm sure they'd look after Jenny for a while.

mores

the customs and conventions embodying the fundamental values of a group or society

James Bond always follows the accepted _____ of British society.

improvident

not planning carefully for the future, especially by spending money in a way that is unwise

The ___________ worker saved no money for his future.

exasperation

the feeling of being annoyed, especially because you can do nothing to solve a problem

Carol sighed in ____________ when she saw him with his new girlfriend.

stigmatize

​the act of describing or considering somebody/something in a way that unfairly suggests that they are bad or do not deserve respect

Single mothers often feel that they are ____________ by society.

factotum

a servant or worker who has to do many different kinds of jobs for someone

He was employed as the general ________, therefore had a lot of responsibilities.

tenet

a principle or belief, especially one that is part of a larger system of beliefs

The main _____ of Sapir-Whorf Relativity Theory is that each language describes the world in a different way.

ethos

the set of ideas and moral attitudes that are typical of a particular group

It is difficult nowadays to find a community in which people live according to an _____ of sharing and caring.