Chapter 1: Strategic Management - VOCABULARY Flashcards

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Vocabulary flashcards covering key concepts from Chapter 1: value creation, value chain, AMPS analytics model, data/value concepts, and differences between management and financial accounting.

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29 Terms

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Business value

The items, events, and interactions that determine a company’s financial health and well-being.

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Value creation

Creating value by designing, manufacturing, selling, or trading products and services to customers at a price greater than the cost of creating and distributing those products and services.

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Profit formula

Make money: Price > Cost.

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Value chain

A chain of primary and support activities that create value for the company and its customers.

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Primary activities

Activities that directly create value for the company and its customers.

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Inbound logistics

Receiving and storing raw and partially completed materials, and distributing those materials to manufacturing divisions.

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Operations

Transform inputs into finished goods and services.

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Outbound logistics

Warehouse and distribute the finished goods to customers.

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Marketing and Sales

Identify the needs and wants of customers to attract them to buy the company's products.

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Service

Provide support to customers after purchase.

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Secondary activities

The four activities that sustain primary activities: Procurement, Information Technology (IT), Human Resource Management, Infrastructure.

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Procurement

Purchasing inputs such as raw materials, supplies, and equipment.

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Information Technology (IT)

Technologies to support value-creating activities.

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Human Resource Management

Recruiting, hiring, training, and compensating employees.

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Infrastructure

Activities needed to support primary activities (e.g., CEO, finance, accounting, and legal departments).

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Information Value Chain

The sequence from data to decisions: Data, Context, Information, Knowledge, Decisions.

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Data

Raw facts that describe an event and have little meaning on their own.

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Context

The setting surrounding the data—the event, statement, or situation in which the data can be understood and evaluated.

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Information

Data organized in a way that is useful to the user in a given context.

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Knowledge

An understanding of or familiarity with information gained through learning.

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Decisions

Conclusions reached after consideration of knowledge gained.

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AMPS data analytics model

A four-step framework for addressing management accounting questions: Ask the Question; Master the Data; Perform the Analysis; Share the Story.

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Descriptive analytics

Characterizes, summarizes, and organizes features of the data; answers what happened and what is happening.

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Diagnostic analytics

Investigates underlying causes; explains why actual performance differed from expectations.

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Role of management accountants

Serves as expert interpreter between the decision maker and the data scientist.

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Differences between management and financial accounting

Management accounting provides discretionary internal information (not GAAP) for internal users; financial accounting provides mandatory GAAP-based information for external users.

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Ethics in data analysis

Integrity and adherence to a strict code of ethics in data analysis and decision making.

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Cost drivers

Factors that cause overhead costs and are used to allocate indirect costs.

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Break-even

The sales level at which total revenues equal total costs, resulting in zero profit.