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Define the basic skills of communication
Understand countertransference and noise effect on communication
Understand the differences between perception and interpretation
Understand the importance of non-verbal interviewing cues
Understanding your own listening abilities
Understanding your own listening abilities
Understand the meaning of investigative interviewing and how it differs from other types of interviewing
Understand the dynamics of the police interview
Understand attending behaviour in the interview process
Outline your own limitations in the communication process
Richardson Family Murders (Case study)
Officer spent nearly two hours interviewing an arrested 12 year old girl without her lawyer present
Judge did not allow videotapes of the interview to be used as evidence in the case
Fundamental Skills of Communication
Non-verbal communication
Verbal communication
Transference in communication
Counter-transference in communication
Noice effects in communication
What might distract you while being interviewed?
As a suspect?
As a victim?
As a witness?
The Communication Process: Perception and Interpretation
Perception
Interpretation
Cultural differences
Gestures
Touch
Eye contact
How is an investigative interview different from other types of interview?
Casey Anthony Trial (Case Study)
Facts of the case
Interviewing challenges
Public perceptions of investigative interviewing
The Canadian Charter of Rights and Freedoms: Constituational entrenchment of basic rights and freedoms
Section 24(2)
R. V. Brydges
Precedent
Dynamics of a Police Interview
Challenges of police interviews
Importance of developing rapport
Differences between interviewing a victim, witness, and suspect
Attending Behaviour
Hearing
Active Listening
Inactive Listening
Attention
Attending
SOLAR
Sitting
Open (Self-control, where your hands are)
Inactive Listening (Trying sitting closer and see what the other person will do)
Attention
Attending
Knowing our own limitation
Self-actualization
Self-awareness