Teamwork Learning Structure in APS112: Feedback, Analysis, and Improvement Strategies

What are the three steps to responding to feedback?

Interpret the meaning, decide if/how to act, and implement the actions.

Where can students access their peer feedback for APS112?

Via itpmetrics.com or the email notification.

What are the three components of a 'Tough Conversation'?

Content, feelings, and identity.

How does the 'Identity' component affect feedback reception?

It influences what we hear and how we interpret it based on our sense of competence, worth, or character.

What are the three parts of the Behavioural Feedback Model?

Action, Impact, and Development/Desired outcome.

In the Behavioural Feedback Model, what does 'Action' refer to?

Specific examples of behavior, rather than personal judgments or thoughts.

In the Behavioural Feedback Model, what does 'Impact' refer to?

How the behavior affected the individual or team performance.

In the Behavioural Feedback Model, what does 'Development' refer to?

The desired change or improvement the person should make.

What should you do when first reading your peer feedback?

Find a time when you are in a good frame of mind and read through it multiple times.

What is the purpose of reflecting on Peer Evaluation #1?

To identify specific actions to improve team effectiveness.

What should be included in the analysis of your response to feedback?

Whether your actions were beneficial, impact-less, or detrimental to the team.

What is the final goal of the feedback analysis assignment?

To identify specific behaviors or actions to advocate for in future team settings.

How can you identify trends in your feedback?

Check if multiple team members are mentioning the same behavior.

What is a recommended method for organizing feedback during analysis?

Color-code actions (positive vs. negative) and underline desired outcomes.

What does the 'Content' component of a tough conversation represent?

What actually happened.

What does the 'Feelings' component of a tough conversation represent?

The emotions involved in the situation.

What does the 'Identity' component of a tough conversation represent?

What the situation implies about the person's competence, goodness, or worth.

Why is it important to observe how a team works from the Team Charter?

To implement and act on feedback effectively by comparing actual performance to the charter.

What is the benefit of using a Gantt Chart in team projects?

It helps meet internal deadlines and allows time for editing.

What is a suggested way to handle disagreements in a team?

Conduct one-to-one discussions after team meetings.

What is the risk of using personal devices for unrelated tasks during team meetings?

It can signal a lack of seriousness and negatively impact the team's reputation.

What is a constructive way to handle a team member who finishes their task early but with low quality?

Work together to ensure the draft is complete before the editing stage.

What is the primary goal of regular check-ins with team members?

To ensure fairer workloads and reduce stress regarding deadlines.

What two criteria help identify impactful feedback trends?

Multiple team members reporting the same behavior and actions described in great detail.

What is the primary factor for choosing which feedback to act upon?

The likely positive impact on the team's effectiveness.

What does the acronym AID stand for in the context of feedback?

Action, Impact, and (implied) Development/Direction.

What are three sources for guidance on implementing feedback?

Team Hybrid Handbook, research, and advice from team members.

What requirement must be met if using Generative AI for implementation planning?

The prompt used must be documented in an Appendix.

What are two examples of objectives to track the effectiveness of feedback implementation?

Meeting more internal deadlines and gaining earlier knowledge of delays.

What is the first step in the 1.0 Introduction section of the TFA assignment?

A brief statement describing the feedback received.

Where must the specific piece of feedback being discussed in the assignment be highlighted?

In the Peer Feedback Appendix.

What is the focus of the 'Description' section in the TFA?

Describing what happened chronologically and detailing actions using non-judgmental, descriptive language.

What is the focus of the 'Analysis' section in the TFA?

Explaining how actions implemented the feedback and analyzing their impact on the team.

What is the purpose of using pseudonyms for teammates in the assignment?

To make teammates distinct and distinguishable for the reader.

What should be included in the 4.0 Conclusion regarding team charters?

Specific changes to future charters to better define expected behaviors and actions.

What are four support resources available for the TFA assignment?

The April 2nd help session, the Course Instructor (CI), the ECP Tutoring Centre, and Teamwork Support coaching sessions.

What is the deadline for asking questions about the TFA assignment?

5:00 PM on Thursday, April 2nd.

Why is it important to review the 'impact' part of feedback?

To determine which feedback is most likely to improve team effectiveness.

What should be checked before writing the assignment?

Whether the action identified in the feedback is still occurring.

What is a practical way to ensure follow-through on regular team check-ins?

Setting a recurring calendar reminder and using a team communication platform like Teams Chat.

What should be included in the 'Description' section besides chronological events?

Evidence of the actions taken.

What should be addressed in the conclusion regarding future team participation?

Whether you would continue to implement the specific behaviors/actions described in your situation.

What is the benefit of one-to-one discussions after team meetings?

Sharing disagreements or challenges to ensure fairer workloads and stronger teamwork.

How can you ensure a teammate has significant control over their work?

By working together to ensure the draft is complete before the editing stage.

What is the purpose of the 'Action' part of the feedback?

It serves as the basis for determining if the feedback is still relevant and how to track improvement.

What should you do if you don't know how to respond to specific feedback?

Book a Teamwork Support coaching session with Dr. Peters or Prof. Sheridan.