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66 Terms

1

layout planning

determining the best physical arrangement of resources within a facility

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2

process layouts

grouping similar things together; general purpose and flexible resources, low capital intensity and little automation, high labor intensity, slower processing

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3

product layout

desinged to produce specific product efficiently; utilizing specialized equipment to make large volumes of one or more products, efficiency, and specialized equipment, widespread use of automation

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4

using specialized eqipument to transport wip to different operations

product layout

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5

uses general purpose and flexible with low capital intensity and automation

process layout

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6

hybrid layouts

combine beneficial elements of both layouts by maintaining efficiencies of product layouts and flexibility of process layouts

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7

fixed position layout

product cannot be moved, uses project management

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8

office layout

minimizes the cost of information flow

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9

warehouse layout

focuses on both material handling and ease of access

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10

retail layout

requires 3d thinking, has implications for customer flow and gross profit

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11

newport news shipbuilding company is building a new aircraft carrier for the navy

fixed postion

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12

lawn boy has metal forming and fabrication equipment organized in departments but utilizes special lines to assemble the product

hybrid layout

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13

maximum output rate

available time / sum of elemental times

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14

if forecasted demand is greater than max output

assembly line with work stations

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15

takt time

available demand / forecast demand

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16

max bottleneck output

available time / bottleneck task timeb

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17

bottleneck time

longest elemental time in the series

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18

balking

arriving customer chooses not to enter a queue becuase its already too long

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19

renegaging

when a customer already in queue goves up and exits without being serviced

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20

jockeying

when a customer switches back and forth between alternate queues in an effort to reduce time wating

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21

servers

multiple phase systems requires customers to visit more than one server

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22

job design

the process of specifying contents for the job

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23

job design requirementws

purpose, duties and responsibilites, and required credentials

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24

technical feasibility

describes whether the job is within physical and mental capabilities for the average worker

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25

economic feasibility

indicates whether the cost of doing the job is less than its added value to the product or service

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26

behaviroal feasibility

describes whether the job is intrinsically satisfying

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27

why switch to automation

safety and risk of injury to workers, monotonus, degree of precision, complexity of task, need for empathy, compassion or other emotional elements

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28

job enlargement

increasing scope of work assigned to a job, enhancing the pride of work and sense of accomplishment of the worker, significant contribution to the product

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29

job enrichment

increases level of responsibility for work planning or inspection, increasing sense of control and pride

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30

job rotation

shifts a worker through several jobs to increase understanding of total process, gives job variety, reduces boredom, and reduces repetitive motion risks

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31

use of teams

increase sense of partnership and can involve small groups

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32

time study

how long does it take to do it the best way

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33

method analysis

whats the best way to do something

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34

standard time

length of time of a qualified worker working at a normal pace following the appropriate SOP using the correct tools and procedure will take to complete a job

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35

normal time

actual length of time to complete a job adjusted by a performance rating factor

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36

standard time

includes additional allowances that occur within an average work dat

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37

work sampling

used to evaluate the time in various job activities when the job is not repetitive

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38

individual systems

time based salary vs output based incentive systems

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39

group incentives

profit sharing and gain sharing

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40

raw materials

coal stockpile at coal company

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41

components

sparkplugs, wires, clips, bolts

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42

WIP

lawnmowers partially assembled on assembly line

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43

finished goods

televisions crated and packed at a warehouse

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44

distribution inventory

nissan motors has orders on a ship from japan

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45

maintenance, repair, and operating supplies

lubricating oils, bathroom supplies, and metal stock for repairs

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46

inventory turnover n

sales / inventory

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47

which is the hardest cost to measure

shortage costs

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48

lot for lot

order exactly whats needed

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49

fixed order quanity

order a predetermined amount each time m

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50

min max system

when inventory falls to a set minimum level, order up to max levekl

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51

periodic review

at specified intervals, order up to target level

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52

reorder point

daily demand * lead time

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53

paretos law

use of abc classification

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54

high volume operations

fixed routings, easy identifiable bottlenecks, line balancing

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55

low volume operations

job shop operations that are designed for flexibiliy, each product or service have have its own routing

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56

infinite loading

ignores capacity contraints and loads the stations based on total demand at that station

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57

finite loading

allows work to be assined at a station only when there is capacity

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58

forward scheduling

demonstrates the amount of slippage that can be allowed and not be late on the project

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59

theory of constraints

eli goldratt - optimized production technology

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60

demand management

appontments and reservations, posted availability, delayed service or backlog

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61

managing service capacity

staff for peak demand, floating employees or on call, temp, seasonal or part time employees

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62

project

an endeavor with multiple activities with defined precedence relationships

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63

activities

specific tasks that must be completed and that require resources

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64

precedence relationships

a natural order between activities, where some tasks must be completed before others can begin

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65

project life cycle

initiation, planning, execution, and closing

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66

agile project management

time is most valuable resource

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