Assertiveness and Communication Skills

Vocabulary-style flashcards covering key terms related to assertiveness and its components as described in the notes.

Assertiveness

A communication style that expresses thoughts, feelings, and needs clearly, directly, and honestly while respecting others' rights; includes speaking up, setting boundaries, and active listening.

Clarity

Clear and direct communication without vague language.

Confidence

Belief in oneself and one's abilities; communicating with self‑assurance.

Respect

Treating oneself and others with consideration and regard for everyone's rights.

Boundaries

Limits set with others to protect personal needs; includes saying no when necessary and maintaining boundaries without infringing on others' rights.

Active listening

Paying attention to others, acknowledging their perspectives and feelings, and seeking to understand.

Non‑aggressiveness

Being firm and direct without aggression; polite and respectful in demeanor.

Problem‑solving

Expressing concerns and needs in a way that aims to find solutions and resolve issues.

Emotional control

Managing emotions and expressing them calmly rather than impulsively.

Positive body language

Nonverbal cues like eye contact, clear speech, and open, relaxed gestures that support assertive communication.

Self‑awareness

The ability to identify and articulate one's own thoughts, feelings, and needs.

Saying no

Declining requests clearly and respectfully to protect personal boundaries.

Expressing thoughts, feelings, and needs

Openly sharing what one thinks, feels, and requires.

Feedback

Providing constructive, direct, and respectful feedback about someone's behavior.

Conflict resolution / compromise

Seeking mutual agreement and resolution when conflicts arise.