helping relation quiz 1

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intro to the helping relation, a model of the helping process, self awareness, cultural awareness

Last updated 3:30 PM on 2/5/26
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36 Terms

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helping

one person collaboratively assisting another in exploring feelings, gaining insight, and making changes

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skills

verbal help related to listening + encouraging exploration of personal + emotional concerns

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helper

person providing assistance

  • helping to accomplish the goals the client set for themself

  • i.e. therapist, coach, case manager, advisor

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client

person receiving support

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similarities bn helping relation and having a conversation with a friend

  • experiences are being heard + problems are being addressed

  • emotional support

  • safe space

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differences bn helping relation and having a conversation with a friend

helping (L) v. friend (R)

  • unbiased v. biased

  • education-backed v. personal opinion

  • diff boundaries

  • scope of relationship: client v. friend

  • knowledge of client/friend’s history: helper know what client discloses to them v. friend knows events that occurred intimately

  • objectivity

  • purpose of speaking: goals for progress in therapy v. ranting to / being heard in a friendship

  • reciprocity: helper does NOT receive care back v. friend receives similar treatement

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6 common factors across psychotherapies

  1. therapeutic relationship: sense of connection + collaboration bn therapist + client

  2. instillation of hope: “i believe i can be helpful to u to achieve ur goals”, planting a seeds for the client that they can feel / do better

  3. new learning experiences: teaching the client things they might not alr know (i.e. navigating life / relations, that change can happen and is possible, access new skills + acknowledge past-learned ones)

  4. emotional arousal: invitation to feel strong emotions to motivate change

  5. enhancement of master / self-efficacy: build capacity to believe in ur ability to accomplish ur goals, believing u can change + acting on it

  6. opportunities for practice: supporting as client practices in + out of therapy

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facilitative aspects of helping

  • healthy, nondamaging, intimate relationship

    • sometimes a corrective relational emotional experience

  • support + relief

  • insight + understanding self in a new way

  • deal w existential concerns

  • teach clients new life skills

  • making decisions about life direction

  • offer clients feedback about how they are perceived by others

  • teaches clients to function on their own

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problematic aspects of helping

  • providing just enough relief to enable someone to stay in maladaptive situations / relationships (i.e. a helper can’t tell a client to get out of an abusive relationship, and can only listen to the client)

  • creating dependency on helpers

  • imposing personal / societal values on clients

  • cost

  • time

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two factors necessary for people to seek help

  1. people must become aware that they’re in pain facing a difficult situation + must perceive their feelings / situation as being problematic

  2. the pain must be greater than the perceived barriers to seeking help

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components of being an effective helper

  • learning + using the helping skills

  • being self-aware

  • having a facilitative attitude

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process of learning helping skills

  1. unconscious incompetence: u dk that u dk

  2. conscious incompetence: recognized lack of ability

  3. conscious competence: uk what to do + ur talking urself through the process (i.e. talking urself through the steps of tying ur shoes when you first learned how to do so)

  4. unconscious competence: having a feel for what ur doing + what u need to do; second nature, clinical judgement, intuitive nature

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factors of striving for self-awareness

  • willing to introspect + strive for self-awareness

  • cultural awareness

  • awareness of biases + expectations

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parts of the facilitative attitude

  • empathy

  • warmth

  • genuineness

  • compassion

  • nonjudgementalness

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process of learning to be a helper

  1. instruction

  2. modeling

  3. practice

  4. feedback

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factors that affect personality development

  • biological + genetic predispositions

  • environment

  • early experiences of attachment, family, and culture

  • existential goals

  • defenses to cope with anxiety

  • some degree of control / choice

  • emotions, cognitions, and behaviors

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how people change

  • corrective emotional + relational experiences (i.e. strong therapeutic relationship)

  • insight → action

    • my knowledge abt myself and how i function in the world → can be built through a strong therapeutic alliance → the relationship itself (even before the fancy techniques) can help

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variables that contribute to helping process

  • client contributions

  • helper contributions

  • therapeutic relationship

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client contributions to the helping process

  • motivations, involvement, and agency

  • 5 stages of change

    1. precontemplation

    2. contemplation

    3. preparation

    4. action

    5. maintenance

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5 stages of change

  1. precontemplation: person doesn’t even think they have a problem; need a helper to raise awareness on problematic behavior

  2. contemplation: person starts to realize issue; helper helps navigate decision-making process

  3. preparation: person devs a plan to make life changes; helper provides encouragement, strategies, and makes challenges feel more manageable

  4. action: active implementation of stragies; relapse will happen as progress is not linear; helper helps w shame / guilt, asks what happened + learns from mistakes

  5. maintenancee: not as much as a heavy lift but maintaining behaviors; helper checks in based on clients needs

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sympathy v empathy

  • sympathy: feelings of pity / sorrow someone else’s misfortune; “poor u”

  • empathy: genuinely caring, nonjudgmentally accepting, predicting client reactions, communicating your experience to the client in a sensitive + accurate way

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parts of a therapeutic relationship

  1. real relationship

  2. working alliance

  3. transference / countertransference

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transference

client distortions of the helper based on experiences in previous significant relationships

i.e. client might expect helper to be judgement / shaming bc their parents were that way

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countertransference

helper’s distortions of the client based on experiences in previous significant relationship

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3 stages of the therapeutic relationship

  1. exploration stage: facilitate clients in talking about their thoughts + feelings related to their concerns

  2. insight stage: foster awareness + facilitate insight into reasons for thoughts, feelings, and behaviors

  3. action stage: focus on changes to facilitate action, including considering which changes to pursue

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what makes up self-awareness?

  • stable characteristic: self-knowledge or self-insight

  • state of heightened self-focus: sensitivity in the here-and-now

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helper characteristics

  • listening

  • being nonjudgmental

  • open to new experiences + people

  • approachable

  • friendly

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healthy self-oriented motivations for wanting to help

  • helping environment allows them to work with clients who are striving toward actualization of their potential

  • it is intellectually challenging to help others

  • helpers can vicariously experience other ways of living

  • it can lead to personal growth

  • giving sense of purpose or meaning in life

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unhealthy self-oriented motivations for wanting to help

  • they’re needy + view helping as a way to develop personal relationships (w the client)

  • go into helping as a mission to save others

  • can feel better by comparing self to those who r less fortunate

  • like the sense of power + authority

  • seeking achievement, wealth, prominence, fame, prestige, and glory

  • work trhough unresolved personal issues or change situations they found painful in the past

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hot buttons

a topic or issue that is highly charged emotionally/physically/etc.

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bracketing

being able to set aside a difference you have with a client to treat them well

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cultural dimensions

  • how ppl interpret u can affect how they + the world treat u

  • understanding status as a subgroup in these groups (ADDRESSING model groups) can help identify a privileged / marginalized identity

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ADDRESSING model

  • A → age + generational influence

  • D / D → developmental or other disability

  • R → religion + spiritual orientation

  • E → ethnic + racial identity

  • S → socioeconomic status

  • S → sexual orientation

  • I → indigenous heritage

  • N → national origin

  • G → gender

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intersectionality

the interaction of multiple identities of systemic oppression

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acculturative stress

when familial hierarchies are disrupted because children acculturate faster + can use a new language better than their parents

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enculturation

retaining norms of one’s indigenous culture