business law PI BUSINESS admin core

BL:163 Comply with the spirit and intent of laws and regulations (CS)

Follow not only the literal words ("letter of the law") but the underlying purpose and ethical goal ("spirit of the law") to avoid loopholes or actions that defeat regulatory intent while staying ethical.

BL:067 Discuss the nature of law and sources of law in the United States (SP)

Law = enforceable rules for order/rights. Sources: U.S. Constitution (supreme), statutory laws (legislatures), administrative regulations (agencies like SEC/FDIC), common/case law (court precedents).

BL:068 Describe the United States' judicial system (SP)

Dual federal (national/Constitutional issues) and state (most business disputes) courts; structure: trial courts → appellate courts → Supreme Court; adversarial process with opposing sides.

BL:051 Describe methods used to protect intellectual property (SP)

Patents (inventions, 20 years), trademarks (brands/logos, renewable), copyrights (original works, life + 70 years), trade secrets (confidential info via NDAs/secrecy).

BL:001 Describe legal issues affecting businesses (SP)

Contracts disputes, tort liability, employment/discrimination laws, antitrust, environmental regs, consumer protection, data privacy breaches causing lawsuits/fines/reputation damage.

BL:069 Identify the basic torts relating to business enterprises (SP)

Negligence (failure to act reasonably, e.g., unsafe practices), intentional torts (fraud, interference with contracts), strict liability (defective products regardless of care).

BL:002 Describe the nature of legally binding contracts (SP)

Enforceable agreement with offer, acceptance, consideration (value exchanged), capacity (competent parties), legality; can be express/implied, bilateral/unilateral.

BL:070 Describe the nature of legal procedure (SP)

Civil lawsuit steps: complaint → answer → discovery (evidence exchange) → trial → appeal.

BL:071 Discuss the nature of debtor-creditor relationships (SP)

Debtor owes obligation; creditor collects via liens, garnishment, bankruptcy; secured (collateral-backed) vs. unsecured debt.

BL:072 Explain the nature of agency relationships (SP)

Principal authorizes agent to act on behalf; duties: loyalty, obedience, accounting; principal liable for agent's acts (respondeat superior).

BL:073 Discuss the nature of environmental law (SP)

Regs (EPA, Clean Air/Water Acts) protect environment; businesses need permits, control emissions/waste to avoid fines.

BL:074 Discuss the role of administrative law (SP)

Agency rules/enforcement (e.g., SEC, FTC); agencies create regs, investigate, adjudicate violations.

BL:003 Explain types of business ownership (CS)

Sole proprietorship (one owner, unlimited liability), partnership (shared liability), corporation (limited liability, stock), LLC (hybrid, flexible).

BL:145 Explain the nature of import/export law (SP)

Tariffs, quotas, trade agreements (e.g., USMCA), export controls for security/economics.

BL:126 Describe the nature of customs regulations (SP)

CBP enforces duties on imports: classification, valuation, origin rules, documentation.

CO:054 Identify sources that provide relevant, valid written material (PQ)

Choose reliable sources like company docs, government sites, academic journals, official reports (avoid unverified blogs/social media).

CO:055 Extract relevant information from written materials (PQ)

Skim/scan to pull key facts, main ideas, ignore irrelevant details.

CO:056 Apply written directions to achieve tasks (PQ)

Follow instructions step-by-step exactly as written to complete the task.

CO:057 Analyze company resources to ascertain policies and procedures (CS)

Review handbooks, manuals, intranet to understand/enforce company rules/guidelines.

CO:082 Explain communication techniques that support and encourage a speaker (PQ)

Nodding, eye contact, paraphrasing, open posture to show engagement/support.

CO:119 Follow oral directions (PQ)

Listen carefully, repeat back to confirm understanding.

CO:017 Demonstrate active listening skills (PQ)

Full focus, no interrupting, clarifying questions, nonverbal feedback (nodding).

CO:147 Explain the nature of effective verbal communications (PQ)

Clear, concise, appropriate tone/volume, structured, audience-adapted.

CO:058 Ask relevant questions (PQ)

Use open (why/how) or closed (yes/no) questions to gather needed info.

CO:059 Interpret others' nonverbal cues (PQ)

Read body language, facial expressions, gestures, tone for unspoken meaning.

CO:060 Provide legitimate responses to inquiries (PQ)

Honest, accurate, helpful answers.

CO:083 Give verbal directions (PQ)

Clear, step-by-step instructions; confirm understanding.

CO:084 Employ communication styles appropriate to target audience (CS)

Formal/professional for execs/clients, casual/direct for peers.

CO:061 Defend ideas objectively (CS)

Use facts/data/evidence, avoid emotional bias.

CO:114 Handle phone calls in a businesslike manner (CS)

Professional greeting, identify self/company, polite, accurate messages.

CO:053 Participate in group discussions (CS)

Contribute respectfully, listen to others.

CO:201 Facilitate (lead) group discussions (SP)

Set agenda, encourage input, keep focused.

CO:025 Make oral presentations (SP)

Structure: intro/body/conclusion; engage audience, use visuals.

CO:085 Utilize note-taking strategies (CS)

Cornell method, outlining, bullet points for key info.

CO:086 Organize information (CS)

Logical flow, headings, categories.

CO:087 Select and use appropriate graphic aids (CS)

Charts, graphs, tables, infographics for clear data presentation.

CO:016 Explain the nature of effective written communications (CS)

Clear, concise, error-free, professional tone.

CO:088 Select and utilize appropriate formats for professional writing (CS)

Email templates, block letters, memo format.

CO:089 Edit and revise written work consistent with professional standards (CS)

Proofread for grammar, clarity, conciseness.

CO:090 Write professional emails (CS)

Strong subject, greeting, body, polite close.

CO:133 Write business letters (CS)

Formal block format, purpose early.

CO:039 Write informational messages (CS)

Factual, objective updates.

CO:040 Write inquiries (CS)

Polite requests for info.

CO:031 Write persuasive messages (SP)

AIDA: Attention (hook), Interest (details), Desire (benefits), Action (call-to-action).

CO:091 Write executive summaries (SP)

1-page overview: purpose, key findings, recommendations.

CO:094 Prepare simple written reports (SP)

Intro, body with data, conclusion/recommendations.

CO:202 Explain how digital communications expose business to risk (SP)

Tone misreads, leaks, permanent records, cyber threats/phishing.

CO:203 Adapt written correspondence to targeted audiences (SP)

Adjust tone/detail for execs vs. clients vs. staff.

CO:204 Use data visualization techniques (SP)

Infographics, heat maps, charts/dashboards for complex data.

CO:205 Describe the impact of a person's social media brand on organizational objectives (CS)

Personal/professional posts can support or damage company rep/goals.

CO:206 Distinguish between using social media for business and personal purposes (CS)

Business: professional tone/content, separate accounts; personal: individual expression.

CO:014 Explain the nature of staff communication (CS)

Upward (to managers), downward (from managers), horizontal (peers) flow for clarity.

CO:092 Choose and use appropriate channel for workplace communication (CS)

Email (formal/recorded), chat (quick), face-to-face (complex/sensitive).

CO:063 Participate in a staff meeting (CS)

Listen actively, contribute relevant ideas.

CO:067 Participate in problem-solving groups (CS)

Brainstorm, evaluate options, collaborate on solutions.