Project Management, Chapter 6, Quiz

You are working on a construction project. Your organization owns one crane, and the crane is needed for two tasks on your project at the same time. This is known as which of the following?

A: Resource shortage

B: Resource allocation

C: Interproject dependencies

D: Shared resource

A: Resource shortage

Resources who are awaiting new assignments between projects are costly to an organization and typically reside in a projectized organizational structure. Which of the following does this describe?

A: Overallocated resources

B: Benched resources

C: In-house resources

D: Remote resources

B: Benched resources

One of the key project team members is assigned to two other projects. The project schedule shows this resource needed during the same time they're needed on one of the other projects. What does this describe?

A: Resource allocation

B: Interproject resource contention

C: Resource shortage

D: Resource conflict

B: Interproject resource contention

One way you are presenting the work of the project is by listing the departments responsible for the work along with the work packages they're assigned to. What type of chart is this?

A: RBS

B: Project organization chart

C: OBS

D: RACI chart

C: OBS

Which of the following is true regarding a RACI chart? Choose three.

A: A RACI chart shows roles and responsibilities of team members or business units and how they intersect with project tasks.

B: RACI stands for responsible, approved, consulted, and informed.

C: A RACI is a matrix-based chart.

D: A RACI is a type of organization breakdown structure.

E: RACI stands for responsible, accountable, consulted, and informed.

A: A RACI chart shows roles and responsibilities of team members or business units and how they intersect with project tasks.

C: A RACI is a matrix-based chart.

E: RACI stands for responsible, accountable, consulted, and informed.

The project sponsor will approve the final deliverables of the project. On a RACI chart, how would this be designated?

A: R

B: I

C: A

D: C

C: A

Your project is underway and your team members are working well together, anticipating the needs of the project, and they all understand their roles in the project. A new team member has been introduced and started working with the team this week. Which stage of team development does this situation represent?

A: Forming

B: Storming

C: Performing

D: Norming

A: Forming

Which of the following helps to build an efficient and effective team, improves morale, and builds social bonds?

A: Team building

B: Trust building

C: Having dedicated resources on the project team

D: Using appropriate conflict-resolution techniques at the right time

A: Team building

Your team is working well together. They understand their roles on the project, perform the work with the best effort possible, and really enjoy working with one another. A new team member will be introduced next week who is well respected by the current team. Which of the following is true regarding this situation? Choose two.

A: The team is currently in the performing stage of team development.

B: Once the new team member is introduced, the team will revert to the forming stage of team development.

C: The team is currently in the performing stage of team development and will stay in performing because they know the new team member.

D: Once the new team member is introduced, the team will revert to the norming stage of team development.

E: The team is currently in the performing stage of team development and will revert to the storming stage of team development because they know the new team member.

A: The team is currently in the performing stage of team development.

B: Once the new team member is introduced, the team will revert to the forming stage of team development.

Of the situations listed, for which would team-building efforts have the greatest impact? Choose three.

A: Schedule changes

B: Organizational changes

C: Personality clashes

D: Budget changes

E: Staff changes

B: Organizational changes

C: Personality clashes

E: Staff changes

Your system engineer has started making negative comments during your weekly team meeting. He has a heated argument with the marketing manager, and you have heard from various team members that he has become difficult to work with. What is the best course of action for you to take?

A: You should write a memo to the system engineer's functional manager and request a replacement as soon as possible.

B: The system engineer is critical to the project, so you should give him some slack and wait to see whether the behavior stops.

C: You should confront the system engineer openly at the next team meeting. Let him know that his behavior is unacceptable and that he will be replaced if there is not an immediate change.

D: You should schedule an individual meeting with the system engineer to determine whether he has issues with the project that need to be resolved. Get his perspective on how the project is progressing and how he feels about his role.

D: You should schedule an individual meeting with the system engineer to determine whether he has issues with the project that need to be resolved. Get his perspective on how the project is progressing and how he feels about his role.

All of the following are true regarding rewards and recognition except for which one?

A: You should have a written procedure describing the criteria for rewarding team members.

B: Rewards and recognition are a form of motivation.

C: Rewards and recognition should be applied consistently to all project team members.

D: Rewards and recognition almost always involve money.

D: Rewards and recognition almost always involve money.

A team member has come to your office to complain that a fellow team member is never available for meetings before noon and seems to ignore her requests to follow proper processes. Which of the following does this describe? Choose two.

A: This describes an interproject resource contention.

B: This describes a low-quality resource.

C: This describes a conflict.

D: This describes a situation where the negotiating conflict technique should be used.

E: This describes varying work styles.

C: This describes a conflict.

E: This describes varying work styles.

All of the following are stages of team development except for which one?

A: Adjourning

B: Confronting

C: Performing

D: Storming

B: Confronting

Your project is undergoing some difficulties. You've determined that the primary problem is vendor performance. A key stakeholder insists the problem is not the vendor; the problem is the project team. However, the key stakeholder spends most of the meeting emphasizing the areas of agreement. Which conflict-resolution technique does this describe?

A: Avoiding

B: Forcing

C: Confronting

D: Smoothing

D: Smoothing

You have two stakeholders who are at odds about the scope of the project work. You listen, ask questions, and lead them both to agree that some scope items need to be added and others changed. Which conflict-resolution technique does this describe?

A: Confronting

B: Smoothing

C: Negotiating

D: Avoiding

C: Negotiating

Which of the following are conflict-resolution techniques? Choose three.

A: Adjourning

B: Negotiating

C: Norming

D: Avoiding

E: Compromising

B: Negotiating

D: Avoiding

E: Compromising

Which conflict-resolution technique is known as win-lose?

A: Smoothing

B: Avoiding

C: Confronting

D: Forcing

D: Forcing

This meeting, held after the project charter is signed, formally introduces the team members and stakeholders and outlines the goals and objectives of the project for the team.

A: Project status meeting

B: Kickoff meeting

C: Project introductory meeting

D: Steering-committee meeting

B: Kickoff meeting

All the following are elements of the project kickoff meeting except for which one?

A: Introductions

B: Overview of goals and objectives

C: High-level budget overview

D: Roles and responsibilities overview

E: WBS overview

F: Stakeholder expectations

E: WBS overview