🔵 PERFORMANCE APPRAISAL – Concept

Evaluating employee performance. → Employee ke kaam ka evaluation.

🔵 PURPOSE OF APPRAISAL

Rewards, promotions, training needs.
→ Reward, promotion aur training decisions ke liye.

🔵 METHODS

Graphic Rating Scale
→ Number rating.

360° Feedback
→ Sabka feedback (boss + peers + juniors).

MBO
→ Goals ke basis par evaluation.

Checklist
→ Points tick karke evaluation.

🔵 DIRECTING – Concept

Guiding & motivating employees.
→ Employees ko guide aur motivate karna.

Converts plans into action.
→ Planning ko reality banata hai.

🔵 DIRECTION vs SUPERVISION

Direction → Giving instructions.
→ Sahi raasta batana.

Supervision → Observing work.
→ Kaam ko dekhna aur sudharna.

🔵 JOB ENRICHMENT

Adding challenging tasks.
→ Job ko zyada interesting banana.

Increases autonomy & motivation.
→ Employee zyada responsible feel karta hai.

🔵 MORALE BUILDING

Morale = confidence + satisfaction.
→ Employee ka confidence aur happiness.

Tools → Recognition, fairness, opportunities.
→ Praise, fairness aur growth se morale badhta hai.