HUMAN RESOURCE MANAGEMENT (RANULFO PAYOS)

Adam Smith

Scottish economist who wrote the Wealth of Nations a precursor/father to modern Capitalism.

Frederick Taylor

Father of scientific management

Elton Mayo

Hawthorne Experiment 1928, founder of the human relations movement

human resource management

effective use of the human resources to improve its performance

human resource management

the productive use of people in achieving the organization's strategic business objectives

human resources capital

people in the organization with different values, aspirations, culture, education, attitude, etc.

employee

any peson in the employ of employer

employer

any person acting in the inteest of the employer directly or indirectly

regular employee

engaged to perform activities which are usually necessary in the usual business or trade

project employee

emloyment has been fixed for a special project or undertaking

casual employee

any employee not rendered atleast one year

probationary employee

shall not exceed 6 months

fixed contract employee

there's a day certain agreed upon by the parties for the commencement and termination of employment

labor relations

aspect or quality that hold together the social partners, labor and capital in the attainment of their mutual goal

labor relations

The relationship between organized labor and management (in its role as the representative of company ownership)

management prerogative

The right of an employer to regulate all aspects of employment

labor rights

Group of legal rights and claimed human rights with relations between workers and their employers, usually obtained under employment law.

layoff

An involuntary separation of the employee from the employer for a temporary or indefinite period, through no fault of the employee.

security of tenure

refers to the degree of protection afforded to qualified Program beneficiaries against infringement or unjust, unreasonable and arbitrary eviction or disposition, by virtue of the right of ownership, lease agreement, usufruct and other contractual arrangements

strike

to refuse to work in order to force an employer to meet certain demands

picketing

Positioning of employees at a place of work targeted for the action for the purpose of protest.

lockout

a company tool to fight union demands by refusing to allow employees to enter its facilities to work

human relations skills

skills that involve communication and motivation; they enable managers to work through and with people

multitasking

has to deal with all departments of the company and must be able to do what is being asked

organization

orderly and well organize, must be proactive

ability to dual focus

consider the needs of both employees and management

trust and confidence

many confidential records and information are in the hands of hr

dedication to continous improvement

the goal is continuous improvements and innovation as well as remediation

negotiation and problem solving

achieving conflict resolution requires negotiatin gprowess and problem solving skills

team oriented

must be gregarious, an extrovert and sensitive to the needs, values, and feelings of others to win their cooperation and collaboration in order to attain the overall goals of the organization

honesty and integrity

conscience of company and keep of moral image

Hard skills

technical expertise and knowledge to do a particular task or job function

soft skills

Personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.

human resource planning process

analyzing,

forecasting,

planning

implementating

human resource planning

ensuring that the organization has the right number and kinds of capable people in the right places and at the right times

Analyzing

involves evaluating observations and data to reach a conclusion about them

forecasting

the attempts to determine the supply of and demand for various types of human resources to predict areas within the organization where there will be labor shortages or surpluses

planning

the process of anticipating future events and determining strategies to achieve organizational objectives in the future

implementing

the effort to direct and lead people to accomplish the planned work of the organization

turnover

the number of employees who leave an organization and are replaced over time

recruitment

the process through which the organization seeks applicants for potential employment

placement

actual hiring which includes the orientation and acculturation process

training

A planned effort to enable employees to learn job-related knowledge, skills, and behavior

vacancy

unfilled position; unoccupied apartment or room

job description

a written description of the basic tasks, duties, and responsibilities required of an employee holding a particular job

job specification

describes the minimum qualifications a person must have to perform the job successfully

shortlisting

The process of sifting through applications to identify suitable candidates for a job. It is the stage that precedes the interview in the recruitment process.

selection

Choosing from among qualified applicants to hire into an organization

stages of recruitment

- vacancy

- job description & specification

- announcement

- managing responses

- shortlisting

- interview

- reference background

- decision to hire or not

- offer to hire

- appointment of action

selection process

- screening

- testing/ assessmment

- interview

- background chec

- hiring decision

ability test

A test designed to measure a person's current functioning level in a specific area, such as reading.

aptitude test

estimates the probability that a person will be successful in learning a specific new skill

performance test

structured or standardized way to get individual to perform & score activity

personality test

assesses personality characteristics and identifies problems

integrity test

a type of test that purports to assess a candidate's honesty or character

interview

A face-to-face or telephone questioning of a respondent to obtain desired information.

orientation

the acculturation process to assist new employees in adjusting to their jobs and work environment and instill a positive work attitude and motivation

culture

the enduring behaviors, ideas, attitudes, values, and traditions

training and development

All attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short-term skills, whereas development focuses on long-term abilities.

training

A planned effort to enable employees to learn job-related knowledge, skills, and behavior

development

preparation needed for future jobs or jobs that an individual may potentially hold in the future

training cycle

training needs analysis

plaaning

implementing

evaluating

training needs analysis

a three-step process of organizational, task, and person analysis; required to develop a systematic understanding of where training is needed, what needs to be taught or trained, and who will be trained

organizational analysis

a process for determining the appropriateness of training by evaluating the characteristics of the organization (strategies/goals)

task analysis

the process of identifying and analyzing tasks to be trained for

person analysis

a process of determining individuals' needs and readiness for training

reward management

enhance motivation, job engagement and commitment by introducing policies and processes that ensure that people are valued

job evaluation

a process that determines the worth of each job in a company by evaluating the market value of the knowledge, skills, and requirements needed to perform it

broad banding

collapses many traditional salary grades into a few wide salary bands

job analysis

a purposeful, systematic process for collecting information on the important work-related aspects of a job

motivation

A character's incentive or reason for behaving in a certain manner; that which impels a character to act

On-the-job training (OJT)

training methods in which a person with job experience and skill guides trainees in practicing job skills at the workplace

apprenticeship

time spent as a novice learning a trade from a skilled worker

learnership

When someone studies and gains a qualification while they are working in that field

practicum

A course that includes job-related activities and stresses the practical application of theory in a field of study.

coaching

communicating with someone for the direct purpose of improving the person's on-the-job performance or behavior (with feedbacks for improvement)

mentoring

The process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization (just advising what to do )

simulation

an imitation of an event; a reproduction of an event that is similar to the actual event

e-learning

receiving training via the internet or the organization's intranet

abraham maslow

Humanistic psychologist known for his "Hierarchy of Needs" and the concept of "self-actualization"

hierarchy of needs

Maslow's pyramid of human needs,

- self actualization

- esteem

- love/belonging

- safety

- physiological

physiological needs

the most basic human needs to be satisfied- water, food, shelter, and clothing

safety needs

A person's needs for security and protection from physical and emotional harm

belonging needs

affection, belongingness, acceptance, and friendship

esteem needs

need for self-esteem, achievement, competence, and independence; need for recognition and respect from others

self-actualization needs

the pursuit of knowledge and beauty or whatever else is required for the realization of one's unique potential

motivation-hygiene theory (Herzberg)

Intrinsic factors influence work motivation while extrinsic factors influence negative job satisfaction

Theory X and Y (Douglas McGregor)

theory Y (lazy employees)

theory X (self-motivated employees)

Learned Needs Theory (McClelland)

people acquire dominant needs through life experience

equity theory

Stacey Adams (1962), attempt to explain relational satisfaction in terms of perceptions of fair/unfair distributions of resources within interpersonal relationships

Expectancy Theory

the theory that people will be motivated to the extent to which they believe that their efforts will lead to good performance, that good performance will be rewarded, and that they will be offered attractive rewards (Victor Vroom)

Reinforcement Theory

theory that positive and negative reinforcers motivate a person to behave in certain ways

performance management

the process through which managers ensure that employees' activities and outputs contribute to the organization's goals

parts of performance management

planning

monitoring

developing

rating

rewarding

performance appraisal

The evaluation of employees' job performance and contributions to their organization.

camparative approach

comparing the performance of individual against others

ranking method

a performance appraisal method that is used to evaluate employee performance from best to worst

forced distribution

raters are required to place a certain percentage of employees into various performance categories

paired comparison method

ranking employees by making a chart of all possible pairs of the employees for each trait and indicating which is the better employee of the pair

attribute approach

focuses on the extent to which individuals have certain attributes believed desirable for the company's success (leadership, initiative, etc)